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Netgear N300 wireless router

vbowie
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Netgear N300 wireless router

I have had this wireless router for over a year and it has never worked correctly.  I paid for a one year service and put in many service calls.  Now my service is up and they want to charge me again to get technical support.  This really "ticks me off".  I got hung up on last night by a technician!  I'm frustrated and ready to go buy something new. 

 

I pushed the reset button on the back of the router and now all the lights are working properly but I still can't get it to work.

 

I'm computer stupid and just don't know what to do to fix it. 

 

Can anyone out there help me????

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nhann
NETGEAR Employee Retired

Re: Netgear N300 wireless router

Hi vbowie,

 

Can you please clarify which NETGEAR N300 router you are using? and which modem is connected to it?

You can search your product through: http://support.netgear.com/for_home/

and download the latest firmware for your product.

Then connect an ethernet cord from your computer to connect with the router and follow the remaining manual setup procedure: http://kb.netgear.com/app/answers/detail/a_id/23960/~/upgrading-your-routers-firmware-manually

 

Let us know if you need further assistance.

 

Regards,

NhanN

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