Nighthawk x4s d7800

[jbhifi69]

Hi all I’m after some help/info please ,
I have a nighthawk x4s d7800 Wi-fi router, I have the genie app on my iPhone XS I tried to set up a remote access but it but it won’t seam to let me , dose to d7800 have the capability of remote access or am I doing something wrong lol
Any help would be appreciated
Thanks jb
Ps I’m not a tech head so will need the dummies guide to remote access please lol

[michaelkenward]

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@jbhifi69 wrote:

I have a nighthawk x4s d7800 Wi-fi router, I have the genie app on my iPhone XS I tried to set up a remote access but it but it won’t seam to let me , dose to d7800 have the capability of remote access or am I doing something wrong lol

Have you set up remote controls on the D7800? You have to do that first.

There is a support for the D7800, including a manual, somewhere at the end of this link:

>>> D7800 | Product | Support | NETGEAR <<<

See the section Manage the Modem Router Remotely.