Orbi WiFi 7 RBE973
Reply

Re: Problem with D6400

LS11
Follower

Problem with D6400

I activated the auto sleep function of wireless router in the evening; when the device is reactivated, in the morning, the 2GHz band does not work, forcing me to reboot the device from the web page of the router (if you turn off and turn on the device still does not work).
The 5GHz band is operating normally. Since the seller has already replaced me the device with a second (which had the same defect) I don't know what I have to do.
Any suggestions? Smiley Frustrated

Model: D6400|AC1600 WiFi VDSL/ADSL Modem Router|802.11ac Dual Band Gigabit
Message 1 of 2
M-B
Apprentice
Apprentice

Re: Problem with D6400

Check you have the latest firmware installed (1.0.0.52).

If this is OK then consider performing a factory reset and set it up again.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 2910 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7