Problems with wifi

[Roomars]

Good morning,

I ask you update firmware because my Internet Wireless 2.4Ghz is crashed very often, and last once a day i have to restart my router to get it started again.

I have read throug your discussions in your forum that there is a beta firmware update that fixes the problem.

thanks. regards

[Roomars]

I need help

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@Roomars wrote:

Good morning,

I ask you update firmware because my Internet Wireless 2.4Ghz is crashed very often, and last once a day i have to restart my router to get it started again.

I have read throug your discussions in your forum that there is a beta firmware update that fixes the problem.

thanks. regards

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[shadowsports]

Greetings,

All Downloads for the D7800 are here:

https://www.netgear.com/support/product/D7800.aspx#download

[Roomars]

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@shadowsports wrote:

Greetings,

All Downloads for the D7800 are here:

https://www.netgear.com/support/product/D7800.aspx#download

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I already have the latest firmware version, but the problem has gotten worse. now I have to restart the modem every day, it is not possible to continue like this.

[Roomars]

I need help, i restart my router everyday

[michaelkenward]

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@Roomars wrote:

I ask you update firmware because my Internet Wireless 2.4Ghz is crashed very often

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"Crashes" could mean many things.

What are the symptoms? What error messages do you see?

The wifi LED goes off? Every wifi devices loses a connection? Things will not connect?

[Roomars]

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@michaelkenward wrote:

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"Crashes" could mean many things.

What are the symptoms? What error messages do you see?

The wifi LED goes off? Every wifi devices loses a connection? Things will not connect?

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The symptoms are disconnection of all connected devices with 2.4Ghz Wi-Fi, while 5Ghz and LAN continue to work regularly.

The connected devices remain connected to the network but remain blocked and do not browse, while if I try to disconnect and reconnect them it simply says "unable to access the network"

A simple restart of the modem and all devices connect automatically.

[michaelkenward]

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@Roomars wrote:

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A simple restart of the modem and all devices connect automatically.

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OK. So you don't have to reset to get things back, just restart.

After you installed the new firmware, did you factory reset (not just restart) the modem/router?

If you did and you still see problems, then you could try using earlier firmware. Latest is not always greatest.