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Problems with wifi

Roomars
Aspirant

Problems with wifi

Good morning,

I ask you update firmware because my Internet Wireless 2.4Ghz is crashed very often, and last once a day i have to restart my router to get it started again.

 

I have read throug your discussions in your forum that there is a beta firmware update that fixes the problem.

 

thanks. regards

 

Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
Message 1 of 8
Roomars
Aspirant

Re: Problems with wifi with DS7800 Nigtthaws

I need help


@Roomars wrote:

Good morning,

I ask you update firmware because my Internet Wireless 2.4Ghz is crashed very often, and last once a day i have to restart my router to get it started again.

 

I have read throug your discussions in your forum that there is a beta firmware update that fixes the problem.

 

thanks. regards

 


Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
Message 2 of 8

Re: Problems with wifi with DS7800 Nigtthaws

Greetings,

All Downloads for the D7800 are here:

 

https://www.netgear.com/support/product/D7800.aspx#download

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

Message 3 of 8
Roomars
Aspirant

Re: Problems with wifi with DS7800 Nigtthaws


@shadowsports wrote:

Greetings,

All Downloads for the D7800 are here:

 

https://www.netgear.com/support/product/D7800.aspx#download


I already have the latest firmware version, but the problem has gotten worse. now I have to restart the modem every day, it is not possible to continue like this.

Message 4 of 8
Roomars
Aspirant

Re: Problems with wifi with DS7800 Nigtthaws

I need help, i restart my router everyday

Message 5 of 8

Re: Problems with wifi


@Roomars wrote:

 

I ask you update firmware because my Internet Wireless 2.4Ghz is crashed very often

 


"Crashes" could mean many things.

 

What are the symptoms? What error messages do you see?

 

The wifi LED goes off? Every wifi devices loses a connection? Things will not connect?

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 8
Roomars
Aspirant

Re: Problems with wifi


@michaelkenward wrote:


"Crashes" could mean many things.

 

What are the symptoms? What error messages do you see?

 

The wifi LED goes off? Every wifi devices loses a connection? Things will not connect?

 

 


The symptoms are disconnection of all connected devices with 2.4Ghz Wi-Fi, while 5Ghz and LAN continue to work regularly.

The connected devices remain connected to the network but remain blocked and do not browse, while if I try to disconnect and reconnect them it simply says "unable to access the network"

A simple restart of the modem and all devices connect automatically.

Message 7 of 8

Re: Problems with wifi


@Roomars wrote:

A simple restart of the modem and all devices connect automatically.

 


OK. So you don't have to reset to get things back, just restart.

 

After you installed the new firmware, did you factory reset (not just restart) the modem/router?

 

If you did and you still see problems, then you could try using earlier firmware. Latest is not always greatest.

 

 

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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