I SIMPLY asked for a substitution with a working modem-router (an upgrade): after many months of waiting (and of no FW updates promised) I thought it was a good compromise.
They instead proposed me a refound with an RMA, but:
- I must send the router back to NetGear (so I'll be without internet connection for... who knows? I use it for work!)
- they'll check it (Netgear alredy knows the BUG on D7000)
- they'll refound me (probably)
- then I'll be able to buy another router again
GENIUS: the commercial-side of Netgear seems to be handled by real genius.
I think I'm going to denounce Netgear for abuse.
Here is what I'll do:
- I'll contact Consumers Association
- I'll write to all the main reviews to illustrate what happened
- I'll do all in my possibilities to denounce this abuse!
What do you think?
