Orbi WiFi 7 RBE973
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Router Update (Possibly Faulty)

smith7955
Aspirant

Router Update (Possibly Faulty)

Hi,

 

I'm hoping somebody out there can offer some helpful advice.

 

I'm having a few problems replacing my firmware. My current version is V1.0.0.32_1.0.1.

 

I select Advanced > Administration > Firmware Update. I then browse to a file which I downloaded from the Netgear website - R7000-V1.0.4.30_1.1.67.chk and click upload. At this stage I get the following error message...

 

"Please assign the correct file. The file format is *.img"

 

I've tried using the 'Firmware Update Assistant' but, after this checks the Netgear servers I'm told that no new firmware version is available.

 

I've checked the forums and it seems that most other users don't have the 'Firmware Update' option - instead they have 'Router Update'.

 

I think my router may be faulty. Any advice would be really welcome.

 

Thanks very much.

 

 

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
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TheEther
Guru

Re: Router Update (Possibly Faulty)

If you do, in fact, have a D7000, then you don't really want to be installing firmware for an R7000.  The D7000 firmware can be found here (link).

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TheEther
Guru

Re: Router Update (Possibly Faulty)

If you do, in fact, have a D7000, then you don't really want to be installing firmware for an R7000.  The D7000 firmware can be found here (link).

Message 2 of 3
smith7955
Aspirant

Re: Router Update (Possibly Faulty)

Thanks very much - I don't know what I was trying to do yesterday!!!

 

I do have the D7000.

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