- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Router drops connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Router drops connection
I've tried a little bit of troubleshooting for this problem but I don't seem to make any headway. I've tried changing the wifi channel and updating the firmware to V1.0.1.74_1.0.1 but no difference. I have also reset to factory settings more than once. The router has never worked properly in this way.
Basically, all my devices seem to be unable to stay connected to the internet. Their wifi indicators still show that we are connected to the router, but no internet. As an example, YouTube or Netflix on the Apple TV will hang during a video before either resuming in half a minute, or will display a network error. Similarly, my phone will drop connection to VPN while still showing the wifi network icon.
Is there something I can view on the router to see what the error is? I doubt it's my internet provider, but suspect a setting.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more