Orbi WiFi 7 RBE973
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Router stops working everyday

Pewis12
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Router stops working everyday

I bought the router to replace my talktalk router the other day. At first it was brilliant but now the WiFi and lan ports stop working but the LED’s just stay solid white. I’ve tried to factory reset and I have the latest firmware. Anyone got any ideas to what’s wrong. The router does get hot so I think it could be overheating.
Thanks for your help in advance
Model: D7000v2|Nighthawk AC1900 WiFi VDSL/ADSL Modem RouterD7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
Message 1 of 5

Re: Router stops working everyday


@Pewis12 wrote:
I’ve tried to factory reset and I have the latest firmware.


Two questions.

 

Which firmware version is this? Numbers are more useful than any notional "the latest".

 

Did you factory reset after the firmware flash?

 

 

Message 2 of 5
Pewis12
Aspirant

Re: Router stops working everyday


@michaelkenward wrote:

@Pewis12 wrote:
I’ve tried to factory reset and I have the latest firmware.


Two questions.

 

Which firmware version is this? Numbers are more useful than any notional "the latest".

 The Firmware is 

V1.0.0.47_1.0.1
 

Did you factory reset after the firmware flash?

What do you mean by this?

 

 


 

Message 3 of 5

Re: Router stops working everyday


@Pewis12 wrote:

Did you factory reset after the firmware flash?

What do you mean by this?

 

 

I mean, did you factory reset the modem router after you applied the new firmware?

 

You said earlier:

 


I’ve tried to factory reset

 

Apart from not telling us if you succeeded, it doesn't tell us if you performed the reset before you uploaded the new firmware or if you did it after the firmware flash.

 

Remember, "reset" is not the same as "reboot".

Message 4 of 5
Pewis12
Aspirant

Re: Router stops working everyday

The router came with most recent firmware so I didn't any firmware.

Model: D7000v2|Nighthawk AC1900 WiFi VDSL/ADSL Modem RouterD7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
Message 5 of 5
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