Telstra Velocity and Netgear Nighthawk modem

[redsonya74]

I have recently purchased a Netgear Nighthawk (AC1900) modem to use instead of the Telstra provided modem, however it will not connect to the internet.  The DSL LED does not light does that mean this modem cannot be used with Telstra Velocity connection?

[DexterJB]

Hi @redsonya74, welcome to the community! You can check the link below to see if your setup is compatible.

https://kb.netgear.com/30439/What-is-an-NBN-network-and-is-my-NETGEAR-DSL-modem-router-compatible