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Unwrapped my Netgear DGND4000 and NO 5G service, there is a blue light on the router
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Unwrapped my Netgear DGND4000 and NO 5G service, there is a blue light on the router
I bought this a couple of months ago and finally opened the box and unwrapped it.
I found a time while the family are not home to configure it and all went reasonable smoothly.
Then i used my wifi Analyser app and checked the radio was on a clear channel
2.4Ghz on 6, as one neighbor is on 1 and the other on 11, cool.
5Ghz there is nothing, no Radio signal at all.
I checked the config and it is all enabled, but nothing.
There is a blue light on the modem 5G ?
I did a quick speed test on the modem, about 1/2 the internet speed of my old Huawei modem, will have to look at tuning that as well.
Switched back to the other, any ideas ?
Or is it just broken.
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Re: Unwrapped my Netgear DGND4000 and NO 5G service, there is a blue light on the router
@LindseyHatfield wrote:
Then i used my wifi Analyser app and checked the radio was on a clear channel2.4Ghz on 6, as one neighbor is on 1 and the other on 11, cool.
5Ghz there is nothing, no Radio signal at all.
Is this wifi Analyser app running on a 5G capable device?
A fairly common response to questions on this issue is that people are trying to connect a device that does not see 5G.
One recent complainant was mortified to discover that a new laptop couldn't see 5G. Turned out that the laptop didn't support 5G.
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Re: Unwrapped my Netgear DGND4000 and NO 5G service, there is a blue light on the router
I used the same app on the same device to set and check the channels on my currently working router, so yes the device does use both 2.4 and 5Gig.
though I have had it a few months it is brand new just out of the box for the first time.
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