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why does my computer run slow when connected to the ac1200 router

tcaptgene
Aspirant

why does my computer run slow when connected to the ac1200 router

 
Message 1 of 7
tcaptgene
Aspirant

Re: why does my computer run slow when connected to the ac1200 router

 
Model: D6200v2|AC1200 WiFi DSL Modem Router
Message 2 of 7
DarrenM
Sr. NETGEAR Moderator

Re: why does my computer run slow when connected to the ac1200 router

Hello rcaptgene

 

Can you give some more detail on what is happening.

 

DarrenM

Message 3 of 7
tcaptgene
Aspirant

Re: why does my computer run slow when connected to the ac1200 router

When I have the router connected the 3rd light from the 4th one belink all the time.  And the web page I am on keeps working. the green circle on the tab keeps going around and doesn't fully load.  When I disconnect the internet connection from the router and plug it into the computer it loads fast. 

Message 4 of 7
DarrenM
Sr. NETGEAR Moderator

Re: why does my computer run slow when connected to the ac1200 router

Hello Tcaptgene

 

What is the router that you have ac1200 is not the model number.

 

DarrenM

Message 5 of 7
tcaptgene
Aspirant

Re: why does my computer run slow when connected to the ac1200 router

mod R6220

Message 6 of 7
DarrenM
Sr. NETGEAR Moderator

Re: why does my computer run slow when connected to the ac1200 router

Hello tcaptgene

 

Have you tried a new cable and a new spot on the back of the router to connect your computer to?

 

DarrenM

Message 7 of 7
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