wifi connection problems

[kerrboo]

Help!

I've already returned one router for this issue and now my brand new one is doing the same. I am on Optus FTTN NBN, it works beautifully with a wired connection to my laptop, but I am unable to connect any of my devices (iphone, ipad, chromecast, fetch tv) to the network. The SSID shows up in the list, but when entering the password it keeps telling me the password is incorrect even though it's definitely not.

The firmware is current, I have tried a reset to no avail, I have reset the passwords, changed the channel. Nothing is working.

This is so annoying!

[michaelkenward]

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@kerrboo wrote:
The SSID shows up in the list, but when entering the password it keeps telling me the password is incorrect even though it's definitely not.

Which password are you using? There are two default passwords on most devices, one for the wifi the other for the router controls.

You may also need to tell the wifi clients to forget that they talked to the network. That way they will forget any passwords that they saved during earlier attempts to connect.