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Orbi WiFi 7 RBE973
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Re: 2.4GHZ Band not broadcasting

mgeorge
Guide

2.4GHZ Band not broadcasting

My Netgear is not broadcasting the SSID on the 2.4GHz range. It says its enabled but it no devices can see it. My 5 GHZ band is fine and working. I am on the latest firmware I think at V1.0.2.80. It was working all day and just stopped. What is going on?

Model: WNDR4300v2|N750 Wireless Dual Band Gigabit Router
Message 1 of 8

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: 2.4GHZ Band not broadcasting

Try to re-upload the latest firmware once again and then reset.

Once done, reconfigure the router and see if you can get it up and running again.

View solution in original post

Message 4 of 8

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ElaineM
NETGEAR Employee Retired

Re: 2.4GHZ Band not broadcasting

Welcome to the community, @mgeorge

 

What's the exact model and version of your router? Is it WNDR4300 or WNDR4300v2?

Is the 2.4GHz light still on or off? 

You may want try to reinstall the firmware and then do a factory reset afterwards.

Message 2 of 8
mgeorge
Guide

Re: 2.4GHZ Band not broadcasting

It is not the v2 and the 2.4GHz light is illuminated.

Model: WNDR4300|N750 Wireless Dual Band Gigabit Router
Message 3 of 8
ElaineM
NETGEAR Employee Retired

Re: 2.4GHZ Band not broadcasting

Try to re-upload the latest firmware once again and then reset.

Once done, reconfigure the router and see if you can get it up and running again.

Message 4 of 8
mgeorge
Guide

Re: 2.4GHZ Band not broadcasting

    That seems to have fixed the issue, thank you.

Model: WNDR4300|N750 Wireless Dual Band Gigabit Router
Message 5 of 8
ElaineM
NETGEAR Employee Retired

Re: 2.4GHZ Band not broadcasting

Thank you for the update. 
Do not forget to mark the solution. 

 

Have a great day!

Message 6 of 8
mgeorge
Guide

Re: 2.4GHZ Band not broadcasting

This issue has returned. For some reason the 2.4Ghz signal des not let anyone connect to it however the 5Ghz signal works fine. When I log inot the router everything shows green like it is wokring but it is not. To avoid any confusion it is happening on IOS and Windows devices.

 

Model WNDR4300|N750 V2.0

 

 

How would I attach the logs?

 

Model: WNDR4300v2|N750 Wireless Dual Band Gigabit Router
Message 7 of 8
ElaineM
NETGEAR Employee Retired

Re: 2.4GHZ Band not broadcasting

How long have you had the router? 

Firmware reinstallation should have corrected this already but if you're saying that it comes back then the router could be faulty.

If this is still under warranty, get an RMA.

 

Message 8 of 8
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