AC 1750 R6400 drops wired connection, but then when I start browing restarts... kind of a pain
My new AC1750 is dropping wired connection like it is going to sleep and then it comes back on. Not sure what that is about, no other router has ever done that. Trying to figure out if my settings are right. It is an HP laptop
Re: AC 1750 R6400 drops wired connection, but then when I start browing restarts... kind of a pain
The wireless connections do not seem to be dropping on anything else. Although the laptop cannot connect through wireless 5 due to lack of ability of the network adapter
Re: AC 1750 R6400 drops wired connection, but then when I start browing restarts... kind of a pain
There are several factors that may be affecting the wired connection.
1. Have you tried using a different Ethernet cable? No, but I have used two different routers in the last month on this line and they both worked fine and gave the maximum mbps without any dropping. So I do not think it is the line.
2. Have you tried using another port on the router? I think I did that, but I will do that again.
3. Does the issue happen on other wired devices? No, the wired devices seem to be fine.
4. Have you updated the drivers of the wired adapter on the computer? I think all the adapters on the computer have the most recent drivers, but again the wired connection has worked fine with other routers just as recently as yesteray.
5. Is the router firmware up to date? I believe so I will check again.
Re: AC 1750 R6400 drops wired connection, but then when I start browing restarts... kind of a pain
continuing to drop. Strangest thing I have ever seen. Then a page comes up that says network changed. Not sure what that is about. I did try to change the cable going to my computer, but it just did it again so I dont think that is the issue. It is almost like the signal is changing and it disconnects then reconnects at will. Maybe it is a faulty unit. Not sure.
Re: AC 1750 R6400 drops wired connection, but then when I start browing restarts... kind of a pain
We already did that. It doesnt matter. I am getting nearly 50mbps wifi right next to the router and almost 40 mbps all over the house. We have a 3300 sq ft. house with over 8 devices hooked up. Never have a dropped connection with wi fi. This thing is a monster.
Good to know that you are not experiencing any issues on the Wi-Fi. May I know if you have tried using another Ethernet cable and tried using another port for your wired computer?
Re: AC 1750 R6400 drops wired connection, but then when I start browing restarts... kind of a pain
I tried the cable again just a few minutes ago and it had the same result. However the wi fi is so good it does not matter. I am not sure if it is an issue with this computer or what. I have never experienced it before so I am not sure.
The only way we can isolate that is to try another device or computer using the same cable on the same port of the router and see if the issue would persist.
