@Nyanko-Sensei wrote:
I have had this router for a couple years but I never bothered to secure my home network.
The C6300 is a cable modem/router. It is not one of the General WiFi Routers (Non-Nighthawk and Non-Orbi) covered in this section.
@Nyanko-Sensei wrote:
I went to the Netgear website that sends me to routerlogin.com or routerlogin.net. I am then instructed to download the nighthawk app and follow the setup instructions only to be told that my device isn't compatible.
What Netgear website is that?
routerlogin.com or routerlogin.net are local addresses for you to get at the browser graphical user interface (GUI).
You can use a browser to get at those. Then you can change the passwords and security on your modem/router.
I have no idea how you were directed to download the app.
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
Your C6300 predates the app. And Netgear is not allowed to change the firmware on your device so that it will work with the app.
The older genie app does that for your modem/router.
Which NETGEAR home router models can I manage using the NETGEAR genie app? | Answer | NETGEAR Suppor...
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
DSL Modems & Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
