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Forum Discussion
richard42ack
Aug 01, 2021Guide
Admin won't stay logged in for more than a dozen seconds
It has become impossible to manage the router. The routing is working fine otherwise. All clients are being serviced. Indeed, I am using it now to post this. Bandwidth and latency are very good. No i...
richard42ack
Aug 02, 2021Guide
I thought I did answer that: I completely disconnected the router from the network.
No wires or anything else into it except the PC.
Or perhaps I am missing what you are getting at there.
Thanks,
Richard.
richard42ack
Aug 02, 2021Guide
I have no idea where that footnote came from. I didn't add it, to my knowledge, but possibly some of these irritating accelerator keys dropped it in there by accident. Ignore it.
Thanks
Richard.
- antinodeAug 02, 2021Guru
> Model: WAC124|AC2000 Dual Band 4x4
My quick forum search suggested that you might not be alone.
https://community.netgear.com/t5/x/x/m-p/2067446
I know nothing about this device, except that when I saw in its User
Manual that it seemed to want Internet access for management
authentication, I decided that I was unlikely ever to buy one.- richard42ackAug 10, 2021Guide
(to the link provided
https://community.netgear.com/t5/x/x/m-p/2067446
)
Yup. Exactly the same problem by the looks of it.
It is a pretty major design flaw to have a system that prevents its own administration from working properly. Given that it was posted a while back, it seems nobody cares. This is not a small issue about button placement, it is the whole admin failing to work. How more serious does a problem have to be for the right people to take an interest?
It also brings into question what other design choices were made that may be fundamentally flawed.
- richard42ackAug 03, 2021Guide
It took me a tedious dozen or so attempts, but I finally got it running for long enough to peek at the logs.
The sequence of note is that it says "login" from xxx
then a few seconds later "login failed" from xxx
where xxx is my machine
This corresponds to me logging in, trying to do something, then getting logged out in the middle of doing it. Nothing, to my knowledge has attempted to login or out except for my initial login.
Richard.
- antinodeAug 03, 2021Guru
> [...] Nothing, to my knowledge has attempted to login or out except
> for my initial login.I still know nothing, but I can imagine some problems being caused by
the two sets of credentials used to access the management web site on
these devices (NETGEAR account e-mail address v. "admin"). Combine that
with the multiple names/addresses which can be used in the URL to
specify it, and many things are possible. If a web browser saves one
set of credentials, say, during the initial set-up (with Internet
access), and then, at a later time (without Internet access), the WACxxx
expects the other set, then the browser could auto-fill the wrong
credentials for later authentications.No bets, but I'd ensure that the browser has no (or, at least, no
unexpected) saved "Logins and Passwords" (Firefox terminology) for any
of the names and/or IP addresses which might be use to access this
thing.Of course, it's also possible that there's a bug in the fine Netgear
router firmware.
Does the behavior change if it has an Internet connection?- richard42ackAug 03, 2021Guide
I make it point of not saving admin passwords, so nothing saved there. But will investigate the possibility of an errant browser a little more to see if anything comes of that.
No difference to behavior under any conditions I have tried.
With/without internet, local/remote login.There was a brief period when it stayed logged in for 10 minutes or so, but no particular cause that I could think of. Shortly after that, the logouts were back with a vengeance, giving me barely a few seconds before logging me out.
Thanks,
Richard.