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Re: Billed 4 times

Tboy999
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Billed 4 times

Last evening I called support as my router malfunctioned. The support person could not authorize my credit card and tried several times. Then my wif advanced two credit cards with the same results. Still the person indicated not authorized. She indicated that she would fix my issue then send me billing in the mail. I agreed. I check my on line banking and all credit cards were charged the same amount 70.33 with one card charged 2 times.

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ElaineM
NETGEAR Employee Retired

Re: Billed 4 times

Welcome to the community, @Tboy999

 

Kindly send a copy of your statement to customer.service@netgear.com.

ElaineM
NETGEAR Community Team

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ElaineM
NETGEAR Employee Retired

Re: Billed 4 times

Welcome to the community, @Tboy999

 

Kindly send a copy of your statement to customer.service@netgear.com.

ElaineM
NETGEAR Community Team

View solution in original post

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