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Aspirant

Can only access router through IE

How come I can only access routerlogin.net from internet explorer? I cannot access it through any other browser. If Big Daddy MS is phasing out IE then eventually I won't be able to access my router I assume.

Hope someone can offer a solution.

Thanks, Mike

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 7
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Sensei

Re: Can only access router through IE

> [...] I cannot access it through any other browser. [...]


   Which browsers does "any other browser" include?

 

   "cannot" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

   Have you tried using the LAN IP address of the router, instead of
"routerlogin.net"  Or, for a cable-TV-type gizmo, "192.168.100.1"?

 

   Which kind of "not working" is this?  Actual error message?

 

   One possibility with modern browsers is the use of DNS-over HTTPS.
See, for example:

 

      https://support.mozilla.org/en-US/kb/firefox-dns-over-https


      Some individuals and organizations rely on DNS to block malware,
      enable parental controls, or filter your browser's access to
      websites. When enabled, DoH bypasses your local DNS resolver and
      defeats these special policies.

Message 2 of 7
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Aspirant

Re: Can only access router through IE

Sorry for the lack of info. Not an IT person so a simple solution is needed. I can only access through IE and I've tried Chrome, Edge & Firefox. Same message (or similar) on each on: 

"This page isn’t working

routerlogin.net sent an invalid response."

 

But no problems at all through IE.

Thanks, Mike

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 3 of 7
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Re: Can only access router through IE


@micselafey wrote:

"This page isn’t working

routerlogin.net sent an invalid response."

 


That still works here. But browser makers are working hard to make their software "more secure", which can put obstacles in the way of users.

 

The solution is with the browse rather than the router. There may be something you can tweak in the browser.

 

One way around this is to track down the local IP address of your router. Unless something is abnormal this is usually 192.168.0.1 or 192.168.1.1 

 

Put that into your browsers and see what you get.

 

If you cannot login to your router | Answer | NETGEAR Support

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 7
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Aspirant

Re: Can only access router through IE

Thanks for the suggestion. 192.168.0.1 works only on IE for some reason and get "This page isn't working" on Chrome & Edge. Not a big deal right now until MS phases out IE, but not sure what to do then.

Any other fixes?
Thanks, Mike

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 5 of 7
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Re: Can only access router through IE


@micselafey wrote:

Thanks for the suggestion. 192.168.0.1 works only on IE for some reason and get "This page isn't working" on Chrome & Edge. Not a big deal right now until MS phases out IE, but not sure what to do then.

Any other fixes?


I have never seen a "This page isn't working" message, usually something more cryptic. And I don't see Chrome and Edge throwing the same messages. Perhaps there is a more diagnostic prompt in there somewhere.

 

Try the security settings on whatever it is that you run the browser on. I use Chrome, Firefox and different flavours of Edge. They all work.

 

It almost certainly isn't the modem/router that does this to you, so this may not be the best place to fix problems with whatever gets in your way.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 7
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Aspirant

Re: Can only access router through IE

Thanks for the info. I've done numerous online searches for a solution and nothing has worked yet. Being I am not a guru is probably part of the problem for sure. This won't be a show stopper until MS stops supporting IE then I'll have no way of accessing the router. Hopefully that won't be for a few more years at least.

Message 7 of 7