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Can't access the Router Login page

SaboorKhundmir
Aspirant

Can't access the Router Login page

Screenshot (3).pngHey,
i can't seem to access the router login page. I have tried many ways to access it by resetting the router and tried many more ways but was of no use. When i go to my internet service provider's website, it redirects me to the router login page and the mesage i see from the Netgear's website is "You are not connected to your Router’s WiFi network. To access routerlogin.net, your device must be connected to your Router’s WiFi network. Check your current connection and try again."(i have also attached the snapshot of the website that i see) whereas i am connected to my router through WiFi and i can browse the internet very well. I need to go to my ISP's website inorder to pay my bill online and also i need to upgrade my firmware.

Any help will be appreciate.

Regards,

Saboor.

Message 1 of 12

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: Can't access the Router Login page

Factory reset the router then reconfigure afterwards. 

ElaineM
NETGEAR Community Team

View solution in original post

Message 7 of 12

All Replies
Retired_Member
Not applicable

Re: Can't access the Router Login page

open command prompt...... type ipconfig/all   locate default gateway IP   use that IP

Message 2 of 12
SaboorKhundmir
Aspirant

Re: Can't access the Router Login page

Screenshot (5).pngThis is what i see!

Message 3 of 12
Melloch
Aspirant

Re: Can't access the Router Login page

same problem here please answer quickly on how to fix

Message 4 of 12
ElaineM
NETGEAR Employee Retired

Re: Can't access the Router Login page

Follow the steps provided from the link below. 

 

Unable to access the router web interface

ElaineM
NETGEAR Community Team
Message 5 of 12
SaboorKhundmir
Aspirant

Re: Can't access the Router Login page

i have already done all these steps and also referred to this page but it didnt help anyways!

Message 6 of 12
ElaineM
NETGEAR Employee Retired

Re: Can't access the Router Login page

Factory reset the router then reconfigure afterwards. 

ElaineM
NETGEAR Community Team

View solution in original post

Message 7 of 12
SaboorKhundmir
Aspirant

Re: Can't access the Router Login page

i have done that but after that i got to acces it only once from my laptop. i can acces it frm my phone though! Thanks anyways for the tip

 

Message 8 of 12
ElaineM
NETGEAR Employee Retired

Re: Can't access the Router Login page

You're welcome. Make sure to turn off any firewall/antivirus installed in the PC. 

ElaineM
NETGEAR Community Team
Message 9 of 12
SaboorKhundmir
Aspirant

Re: Can't access the Router Login page

Sure, will do!
Message 10 of 12
alvarez602
Aspirant

Re: Can't access the Router Login page

I have done the all the above steps and I cannot access my wifi or the router login page now. I've done the factory reset and followed all of the steps. Still no access. This occurred after I did a firmware update on my N750 WNDR4300. Any help would be great. Thx.
Message 11 of 12
ElaineM
NETGEAR Employee Retired

Re: Can't access the Router Login page

@alvarez602 Can you describe the power light on your router?

Is it blinking amber or solidly lit green?

If it's a blinking amber the firmware might have been corrupted. See the link below on how to resolve it. 

 

How to resolve amber LEDs or a blinking power LED on NETGEAR routers

ElaineM
NETGEAR Community Team
Message 12 of 12
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