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Can't register product

I can't register my product. I get the following error: "This Serial number has already been registered in our system by a support representative." 

 

I haven't registered my product already.. So anyone who can fix this?

Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 1 of 9
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NETGEAR Moderator

Re: Can't register product

Hi @Arnaud_87,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 2 of 9
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Aspirant

Re: Can't register product

Hi,,

 

Can't seem to register netgear product WN3000RP WiFi Range Extender.

 

First kept getting message: "country code incorrect".

 

Then tried registering on a different page which then gave message: "product already registered by support representative"

 

Losing patience to be honest and may not bother.

Message 3 of 9
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NETGEAR Moderator

Re: Can't register product

Hi @radio2016,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 4 of 9
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Aspirant

Re: Can't register product

Can't log on to my router from any device (use to have no problems), so tried to make sure I had registered the unit (I always do, I thought!).

 

Saw under "Registered Products" the last 3 now-retired Netgear routers; searched for Not-registered, got nothing.

 

Tried to register my R6250, got "Already Registered" (but NOT by Product Specialist or anyone else).

 

OS Win10 Pro 64 bit, Android 4.0.1

 

Any help would be much appreciated.

 

 

 

 

Model: R6250|Smart WiFi Router (AC1600)
Message 5 of 9
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NETGEAR Moderator

Re: Can't register product

Hi @DaveJST,

 

I have sent you a message.

 

Regards,

 

Dexter

Community Team

Message 6 of 9
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Aspirant

Re: Can't register product

I'm getting the same message as everyone else when I register my product? What should I do?

Message 7 of 9
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Re: Can't register product

Same here. I think my product must have been a store return. Product already registered. How can i fix this?
Message 8 of 9
Highlighted
NETGEAR Moderator

Re: Can't register product

Hi all,

 

We recommend contacting support via phone to confirm registration.

 

Regards,

 

Dexter

Community Team

Message 9 of 9