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Cannot log in to R6300v2 even after resetting

theamazingdoug
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Cannot log in to R6300v2 even after resetting

I am trying to work on my mom's router, a R6300v2. Best as I know, or she knows, the password was never changed for admin access. I attempted cancelling login to reset the password, but all I get is a 401 error.

I tried multiple times to hold down the reset button and factory reset; once for the stated 7 seconds and one for over 30 seconds.

Each time, the listed default credentials of "admin" and "password" would not work. This was connected wirelessly and with ethernet directly to my computer. 

Nothing seems to work. 

I am completely at a loss as for what to do. Forgive my ignorance, this is not my area of expertise. 

 

TIA

Model: R6300v2|AC1750 Dual Band Gigabit router
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plemans
Guru

Re: Cannot log in to R6300v2 even after resetting

try the 30/30/30 method. 

thats:

push and hold reset for 30 seconds with it powered up.

keep holding reset. power it off and hold for another 30 seconds.

keep holding reset. power it up with it held for another 30 seconds.

 

another thing to keep in mind is is case sensitive and space sensitive. Another though is autofills can overwrite passwords. make sure you've disabled any autofill settings. 

Current Setup: CM2000-> SXK30-> GS716v2-> Arris W31 x2-> Pi-hole->
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