Cm700 installation issues first time user

[MissAmber69]

I am a first time user of the net gear cm700 high speed cable modem docsis 3.0 I just need someone to walk me through the installation process because I’m obviously doing something wrong. Will someone please contact me?

[antinode]

> [...] cm700 [...]

   Connected to what?  New installation, or replacing something else, or
what?

> [...] I just need someone to walk me through the installation process
> because I'm obviously doing something wrong. [...]

   It might not be obvious to the non-psychics in your audience, who
can't see what you're doing, or what happens when you do it.

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Beyond the
basic set-up instructions, look for the LED descriptions and
"Troubleshoot".

[plemans]

If its a new purchase, you can always contact support. There's free support for the first 90 days from date of purchase on new products. 

click on "mynetgear" and register an account and the device. From there you can go through the process on contacting support