Reply

DGND3300v2 not performing

stevemac1
Aspirant

DGND3300v2 not performing

I have a 7mb download DSL service coming to the router but only 3mb available from the router. I haveidated the service to the router.
Please help as this is driving the houehold crazy.
Message 1 of 19
sabretooth
Apprentice

Re: DGND3300v2 not performing

Wired or wireless? Firmware version of router?
Message 2 of 19
Marto731
Aspirant

Re: DGND3300v2 not performing

Steve,
You will have overhead with a Router, but I accept 3Mbps is slower than expected.
Can you verify that logging and traffic metering are off ( if applicable ).
Are there services enabled, that may adding to processing of router and be slowing it?
** I haveidated ***I don't understand.

Also, can you get more clients on wired rather than wireless ( if applicable ).

Regards,
Marto,
Netgear
NETGEAR ReadyNAS Former Employee-- Tech Support & Documentation
Contact Information: http://support.netgear.com/general/contact/default.aspx
Message 3 of 19
jmizoguchi
Virtuoso

Re: DGND3300v2 not performing

stevemac1 wrote:
I have a 7mb download DSL service coming to the router but only 3mb available from the router. I.


Take you pc wired the router first and use speediest.net or speakeasy.net

Do the simple speed test there.
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June Mizoguchi-
Message 4 of 19
stevemac1
Aspirant

Re: DGND3300v2 not performing

Guys thanks for the updates.

I upgraded the firmware and plugged a wired pc in directly and still the max I get is 3.3mb. My DSL Provider (Eircom) plugged a pc into the line before the router and validated that the line has 7mb up to the router. They are telling me the router is rubbish which I dont really believe.

The router is set up for wireless and wired in the house. Wired to a tv. Wireless to the home pc, tablet and phones.

Are there specific settings that I can manipulate ?
Thanks
Message 5 of 19
stevemac1
Aspirant

Re: DGND3300v2 not performing

Marto73 wrote:
Steve,
You will have overhead with a Router, but I accept 3Mbps is slower than expected.
Can you verify that logging and traffic metering are off ( if applicable ).
Are there services enabled, that may adding to processing of router and be slowing it?
** I haveidated ***I don't understand. ( sorry Validated)

Also, can you get more clients on wired rather than wireless ( if applicable ).

Regards,
Marto,
Netgear


Marto - how do I check that
Message 6 of 19
sabretooth
Apprentice

Re: DGND3300v2 not performing

stevemac1 wrote:
Guys thanks for the updates.

I upgraded the firmware and plugged a wired pc in directly and still the max I get is 3.3mb. My DSL Provider (Eircom) plugged a pc into the line before the router and validated that the line has 7mb up to the router. They are telling me the router is rubbish which I dont really believe.

The router is set up for wireless and wired in the house. Wired to a tv. Wireless to the home pc, tablet and phones.

Are there specific settings that I can manipulate ?
Thanks


Verify your wireless encryption is set to WPA2-AES. Disable WMM in the router and test your speed again.
Message 7 of 19
jmizoguchi
Virtuoso

Re: DGND3300v2 not performing

stevemac1 wrote:
Guys thanks for the updates.

I upgraded the firmware and plugged a wired pc in directly and still the max I get is 3.3mb. My DSL Provider (Eircom) plugged a pc into the line before the router and validated that the line has 7mb up to the router. They are telling me the router is rubbish which I dont really believe.

The router is set up for wireless and wired in the house. Wired to a tv. Wireless to the home pc, tablet and phones.

Are there specific settings that I can manipulate ?
Thanks


make sure your DSL is in bridge mode if the unit is modem/gateway router. consult with your ISP on how to
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June Mizoguchi-
Message 8 of 19
stevemac1
Aspirant

Re: DGND3300v2 not performing

sabretooth wrote:
Verify your wireless encryption is set to WPA2-AES. Disable WMM in the router and test your speed again.


How do I disable WMM and what is it ?
thanks
Message 9 of 19
sabretooth
Apprentice

Re: DGND3300v2 not performing

The setting is in the router. Check under the QoS tab.
Message 10 of 19
stevemac1
Aspirant

Re: DGND3300v2 not performing

sabretooth wrote:
The setting is in the router. Check under the QoS tab.


found it and now disabled.
ran speed test and down to 2.53 mb download ?
going to reboot router and try again.
Message 11 of 19
sabretooth
Apprentice

Re: DGND3300v2 not performing

What is your wireless encryption set too?
Message 12 of 19
stevemac1
Aspirant

Re: DGND3300v2 not performing

rebooted and now getting anywhere from 3.5 to 5mb which is an improvement but not very consistent.

any other tips ?
Message 13 of 19
sabretooth
Apprentice

Re: DGND3300v2 not performing

Your DSL is just at this speed at the time you tested it. Test at night when it will be more consistent. Bypass router again and verify speed, then connect and test.

Encryption??
Message 14 of 19
stevemac1
Aspirant

Re: DGND3300v2 not performing

sabretooth wrote:
What is your wireless encryption set too?


WPA2=PSK - is that ok ?
Message 15 of 19
jmizoguchi
Virtuoso

Re: DGND3300v2 not performing

sabretooth wrote:
Your DSL is just at this speed at the time you tested it. Test at night when it will be more consistent. Bypass router again and verify speed, then connect and test.

Encryption??


probably will not work with out using DGND been built-in DSL
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June Mizoguchi-
Message 16 of 19
sabretooth
Apprentice

Re: DGND3300v2 not performing

jmizoguchi wrote:
probably will not work with out using DGND been built-in DSL


Ah thanks, forgot about that. He should just check his speed throughout the day and night.

And yes, WPA2-PSK is fine.
Message 17 of 19
sabretooth
Apprentice

Re: DGND3300v2 not performing

jmizoguchi wrote:
probably will not work with out using DGND been built-in DSL


Ah thanks, forgot about that. He should just check his speed throughout the day and night.

And yes, WPA2-PSK is fine.
Message 18 of 19
jmizoguchi
Virtuoso

Re: DGND3300v2 not performing

stevemac1 wrote:
rebooted and now getting anywhere from 3.5 to 5mb which is an improvement but not very consistent.

any other tips ?


try different DSL filter and also different RJ-11 outlet , preferable if this is house, use right a dmarc where phone coming to eliminate your issues.

also grab ISP approved dsl modem or have ISP to test out with their approved dsl modem if DGN is not in their approved hardware list
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June Mizoguchi-
Message 19 of 19
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