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Delete a Netgear ReadyCLOUD Account

I want to completely delete a Netgear ReadyCLOUD portal account I created. Does anyone know how I can do this?

Message 1 of 7

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NETGEAR Employee Retired

Re: Delete a Netgear ReadyCLOUD Account

@Vasily We do not delete accounts.

You may create another account or use the same old ReadyNAS remote account that you have migrated to MyNETGEAR.

ElaineM
NETGEAR Community Team

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Message 7 of 7

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NETGEAR Employee Retired

Re: Delete a Netgear ReadyCLOUD Account

Hello FamilyCanyon,

 

Did you already update to myNetgear account?

 

I believe you may need to contact support as this account is linked to devices that you have registered with Netgear.

 

Regards,

JennC
NETGEAR Community Team
Message 2 of 7
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Re: Delete a Netgear ReadyCLOUD Account

Hey Jenn,

 

Yes, I have upgraded my ReadyCLOUD account with MyNetgear. I would have thought an option to delete one's account would be in their profile settings, but there isn't. I attempted to contact support via e-mail or phone, but I could only find support help through the Netgear Community or Knowledge Database. I didn't see where Netgear would give me any other choices since my router is outside the 90 support window.

 

 

FamilyCanyon

Message 3 of 7
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NETGEAR Employee Retired

Re: Delete a Netgear ReadyCLOUD Account

Hello FamilyCanyon,

 

I'm sorry I thought you were using ReadyNAS device with ReadyCloud.

 

Let me move this conversation to the right board to get the appropriate moderators respond to you.

 

Regards,

JennC
NETGEAR Community Team
Message 4 of 7
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NETGEAR Employee Retired

Re: Delete a Netgear ReadyCLOUD Account

@FamilyCanyon Kindly check your inbox.

ElaineM
NETGEAR Community Team
Message 5 of 7
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Aspirant

Re: Delete a Netgear ReadyCLOUD Account

Could you please send me information on how to delete my ReadyCloud account as I need to reregister it to readynas remote.

Thanks in advance

Message 6 of 7
Highlighted
NETGEAR Employee Retired

Re: Delete a Netgear ReadyCLOUD Account

@Vasily We do not delete accounts.

You may create another account or use the same old ReadyNAS remote account that you have migrated to MyNETGEAR.

ElaineM
NETGEAR Community Team

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Message 7 of 7