Delete a Netgear ReadyCLOUD Account

[FamilyCanyon]

I want to completely delete a Netgear ReadyCLOUD portal account I created. Does anyone know how I can do this?

[ElaineM · Accepted solution]

@Vasily We do not delete accounts.

You may create another account or use the same old ReadyNAS remote account that you have migrated to MyNETGEAR.

[JennC]

Hello FamilyCanyon,

Did you already update to myNetgear account?

I believe you may need to contact support as this account is linked to devices that you have registered with Netgear.

Regards,

[FamilyCanyon]

Hey Jenn,

Yes, I have upgraded my ReadyCLOUD account with MyNetgear. I would have thought an option to delete one's account would be in their profile settings, but there isn't. I attempted to contact support via e-mail or phone, but I could only find support help through the Netgear Community or Knowledge Database. I didn't see where Netgear would give me any other choices since my router is outside the 90 support window.

FamilyCanyon

[JennC]

Hello FamilyCanyon,

I'm sorry I thought you were using ReadyNAS device with ReadyCloud.

Let me move this conversation to the right board to get the appropriate moderators respond to you.

Regards,

[ElaineM]

@FamilyCanyon Kindly check your inbox.

[Vasily]

Could you please send me information on how to delete my ReadyCloud account as I need to reregister it to readynas remote.

Thanks in advance

[ElaineM · Accepted solution]

@Vasily We do not delete accounts.

You may create another account or use the same old ReadyNAS remote account that you have migrated to MyNETGEAR.