× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Re: E-mailing logs

acaste4246
Aspirant

E-mailing logs

I am trying to set up my router so it will e-mail me the logs everytime they are full. I am compleying all of the fields and clicking "apply" and its mot saving any of the information. The screen refreshes and everything is deleted. I tried several times with no luck. Any suggestions?

A secondary question: do i need to have my own mail server? I use web based programs such as yahoo and gmail. Do i need to have something set up on my own network?

Thanks in advance!!
Message 1 of 5

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: E-mailing logs

Hi @acaste4246,

1. What is the model number and firmware version of the router?

2. You can try the steps below.

a. Log in to your Gmail then go to Settings.
b.  Click on Accounts and Import then click Other Google Account settings.
c. Go to Security Check-up.
d.  Click on Disable access on less secure apps.
e. Select the radio button to turn ON Access to less secure apps.
f.  To test if it will send the logs via email, go to the router logs option on the router's GUI then click on Send Log.
g.  You should now receive the router logs.

Regards,

Dexter

Community Team

View solution in original post

Message 2 of 5

All Replies
DexterJB
NETGEAR Moderator

Re: E-mailing logs

Hi @acaste4246,

1. What is the model number and firmware version of the router?

2. You can try the steps below.

a. Log in to your Gmail then go to Settings.
b.  Click on Accounts and Import then click Other Google Account settings.
c. Go to Security Check-up.
d.  Click on Disable access on less secure apps.
e. Select the radio button to turn ON Access to less secure apps.
f.  To test if it will send the logs via email, go to the router logs option on the router's GUI then click on Send Log.
g.  You should now receive the router logs.

Regards,

Dexter

Community Team

Message 2 of 5
acaste4246
Aspirant

Re: E-mailing logs

Hello DexterJB...

 

Thank you for the reply.  

 

1) Nighthawk R7000 

Firmware Version
V1.0.7.10_1.2.3

 

I followed the steps you outlined and clicked on Security Check Up. I am prompted through a series of steps:

1) Recovery Information

2) Connected devices

3) Check you account permissions

     At this point there is no radio button as you described to turn ON Access to less secure apps.

Do you have any other suggestions for setting up the e-mail?

 

Thank you,

 

Anthony

Message 3 of 5
DexterJB
NETGEAR Moderator

Re: E-mailing logs

Hi @acaste4246,

 

You can check the link below for the steps.

 

https://support.google.com/accounts/answer/6010255?hl=en

 

Regards,

 

Dexter

Community Team

Message 4 of 5
DexterJB
NETGEAR Moderator

Re: E-mailing logs

Hi @acaste4246,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 5 of 5
Discussion stats
  • 4 replies
  • 2034 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7