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EXT7000 no internet

Maril
Aspirant

EXT7000 no internet

I have been using the EXT7000 for a year and the past few days I can connect but without internet. I have completed the reset with no luck. Any suggestions what should I look for?
Message 1 of 4
plemans
Guru

Re: EXT7000 no internet

What router are you installing it to? 

What firmware is on it? 

When you're installing it, are you using wps or the installation assistant?

Message 2 of 4
Maril
Aspirant

Re: EXT7000 no internet

Hello, thank you for your reply. I'm connected to a virgin media hub 3.0 router and I am using the installation assistant.
Message 3 of 4

Re: EXT7000 no internet

What do the LEDs on the device look like?

 

Is it wired to the virgin media hub 3.0 router? Or is it a wifi link?

 

@plemans also asked you about the firmware on your device.

 

I assume that you have the EX7000. Visit the support pages:

Support | NETGEAR

and feed in the actual model number and check the documentation for your hardware.

Check the troubleshooting section in the manual.

You may have done this already, but I can't tell from your message.

 

You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

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