Hardware warranty

[Dlgam]

My router is not working. It is 11 months old, Best Buy said I have to contact net gear to get it replaced. How do I get it replaced? I have the receipt.

Thanks in advance

[wcalifas]

What issues are you having with it and can you tell us what model it is. We might be able to help you get it going again.

[michaelkenward]

---

@Dlgam wrote:
My router is not working. It is 11 months old, Best Buy said I have to contact net gear to get it replaced. How do I get it replaced? I have the receipt.

---

@wcalifas is right. Tell us what has gone wrong and there may be ways to recover. That could be the quickest solution.

When it comes to the warranty:

How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support