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Hardware warranty

Dlgam
Luminary

Hardware warranty

My router is not working. It is 11 months old, Best Buy said I have to contact net gear to get it replaced. How do I get it replaced? I have the receipt.

Thanks in advance
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wcalifas
Prodigy

Re: Hardware warranty

What issues are you having with it and can you tell us what model it is. We might be able to help you get it going again.

Message 2 of 3

Re: Hardware warranty


@Dlgam wrote:
My router is not working. It is 11 months old, Best Buy said I have to contact net gear to get it replaced. How do I get it replaced? I have the receipt.



@wcalifas is right. Tell us what has gone wrong and there may be ways to recover. That could be the quickest solution.

 

When it comes to the warranty:

 

How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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