× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

How to change WAN to 1000M from 100M?

sarvap
Aspirant

How to change WAN to 1000M from 100M?

How to change WAN port to 1000M from 100M?

 

I have directly connected the LAN cable to desktop and I am getting 175 Mbps speed in the Speedtest. But if I connect the LAN wire to router and desktop to router I am getting only 94 - 95 Mbps.

 

Inside the router administration page I am seeing WAN is 100M/full. I don't see any options to change this to 1000M or something. There are options to set Wi-Fi to 240 Mbps and 1300 Mbps for 2.4 and 5 GHz bands but not for WAN port.

 

How to resolve this issue?

 

Model: R6400v2.

Fireware: v1.0.4.78_10.0.55

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 5

Accepted Solutions
sarvap
Aspirant

Re: How to change WAN to 1000M from 100M?

Dear all,

This seems to be a hardware issue in the router. I've talked with Netgear customer care over phone and they've arranged for a replacement since the router is in warranty period. Thank you everyone.

View solution in original post

Message 5 of 5

All Replies
Ryanbenson93
Aspirant

Re: How to change WAN to 1000M from 100M?

You will need change the 100mb ethernet cable to a 1gb cable
Message 2 of 5
sarvap
Aspirant

Re: How to change WAN to 1000M from 100M?

Hi Ryanbenson,

 

As I said, when I connect the cable directly to my desktop, I am getting the fully speed (175 Mbps). I am getting 94 - 95 Mbps only when I am connecting thru the router. I am sure that there is no issues in the cable. The cable is a four-pair cable only.

Message 3 of 5
antinode
Guru

Re: How to change WAN to 1000M from 100M?

> I have directly connected the LAN cable to desktop [...]

 

   What are the devices at each end of this cable?  Are they both
gigabit-capable?

 

> [...] I am getting 175 Mbps speed in the Speedtest. [...]

 

   Which "the Speedtest"?

 

> Inside the router administration page I am seeing WAN is 100M/full. I
> don't see any options to change this to 1000M or something. [...]

 

   There are no such options; the router negotiates its port speed with
the device at the other end of the cable.

 

> [...] I am sure that there is no issues in the cable. [...]

 

   Prove it.  As a test, if you connect one of your cables between two
LAN Ethernet ports on the R6400v2, then what do the corresponding
port-status LED indicators indicate?

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for the LED
descriptions.


   According to your picture, the LAN4 port also runs at 100Mb/s.  What
happens if you test that cable?

 

> [...] The cable is a four-pair cable only.

 

   All eight wires are needed for a gigabit connection.  Only (the
right) four are needed for lower speeds.

Message 4 of 5
sarvap
Aspirant

Re: How to change WAN to 1000M from 100M?

Dear all,

This seems to be a hardware issue in the router. I've talked with Netgear customer care over phone and they've arranged for a replacement since the router is in warranty period. Thank you everyone.
Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 5624 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7