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Gregb183's avatar
Gregb183
Follower
Nov 26, 2021

I have 4 Powerlines. 2 PLP 2000 and 2 PL 1010. 3 days ago all "Pick a Plug" LED's had stopped worki

I have a Xfinity "All in One" router, the newer white one, according to Comcast. I went to bed 3 nights ago and woke up with no internet. All 4 "Pick a Plug" LED's had turned red. I have been using these for just over 2 years. My "All in One" router is downstairs and my 4 Powerlines are located upstairs. I brought all 4 Powerlines downstairs and plugged them into different outlets, one at a time. No luck. The PL1010 is plugged directly into the router via internet cable, still red LED "Pick a Plug" as well as the remaining 3. I used a 50ft CAT cable to different Powerlines to different outlets, no luck. I have tried "factory reset" on all Powerlines, no luck. Any ideas. 3 days and counting. Internet works fine everywhere else in the house. It's only the 4 Powerlines that do not work correctly anymore.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 27, 2021
    Gregb183 wrote:
    My "All in One" router is downstairs and my 4 Powerlines are located upstairs.

    What is this "All in One" router"? A standard modem/router? Is the first Powerline plug connected to that?

     

    Have you tried with different plugs managing the connection to that?

     

    I find that the "host" plug, the one connected to the router, sometimes goes off and needs a reboot.

     

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Powerline Networking - NETGEAR Communities