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Re: Is this Firmware notification email legit?

pookie525
Aspirant

Is this Firmware notification email legit?

 

 

New Firmware Notification: Update Eliminates Potential Security Vulnerability

Dear Customer,

We just released new firmware to eliminate potential security issues associated with remote management of your NETGEAR WNDR4500v2. We recommend you install the update now.

Update Firmware

 

 

If you haven’t used the mobile genie app, give it a try. It’s free and lets you manage, monitor and control your home network right from your mobile device.

Download genie App

 

 

Thanks,
The NETGEAR Team

 

I received this email last week from the address

NETGEAR Support <no-reply@netgear.com:  

 

I just wanted to make sure that this is legit because I have never received anything like this before.  Thank you.

Message 1 of 4
ElaineM
NETGEAR Employee Retired

Re: Is this Firmware notification email legit?

Welcome to the community, @pookie525

 

Yes, it is a legit e-mail.

The firmware upgrade fixes a known security issue and that's why NETGEAR had sent out this e-mail.

 

Regards,

ElaineM
NETGEAR Community Team
Message 2 of 4
pookie525
Aspirant

Re: Is this Firmware notification email legit?

Thank you very much for your quick response. 

Message 3 of 4
ElaineM
NETGEAR Employee Retired

Re: Is this Firmware notification email legit?

You're welcome, @pookie525

Have a great day!

ElaineM
NETGEAR Community Team
Message 4 of 4
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