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Model C6220 App and Blocking Issues

My neighbor's daughter constantly requests to connect via Bluetooth, so I thought I'd download an app to stop her requests. Nighthawk app says it doesn't support, mobile app says go to Nighthawk app...one big circle and I don't want my network visible for this constant interference. I have zero problems with the Netgear product, if I need to update firmware, etc., happy to do that too. I need direction. Thank you!
Model: C6220|DOCSIS 3.0 High Speed WiFi Cable Modem Router
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