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myquest
Aspirant

N600 Model: WNDR3700 short wifi range problem

Hi,

I just replaced my old N300 Model WNR2000 v3 with a new N600 WNDR3700 V4.  The N600 wifi range is much much shorter than the N300 on 2.4ghz. I have updated the firmware and even reset it but without much help.  The N300 can cover every corner of the house but not the N600 and both were placed in the same location as well.  Before returning it, I want to know if there is anything I can do to improve its wifi range. Thank you.

Message 1 of 6
ElaineM
NETGEAR Employee Retired

Re: N600 Model: WNDR3700 short wifi range problem

Welcome to the community, @myquest

 

Have you tried changing channel on the WNDR3700?

Check the NETGEAR Genie to find the best channel to select.

Avoid devices that may cause interference.

If the same thing happens, then most likely it could be a hardware problem.

ElaineM
NETGEAR Community Team
Message 2 of 6
myquest
Aspirant

Re: N600 Model: WNDR3700 short wifi range problem

I have tried to change channel on the WNDR3700 and used Netgear WiFi Analytifcs apps to find the best channel. There is no device near it except a cordless phone (8 feet away).  What do you mean by hardware could be the problem? Does it mean that it is defected. Thanks!

Message 3 of 6
ElaineM
NETGEAR Employee Retired

Re: N600 Model: WNDR3700 short wifi range problem

That's right. It could be defective.

ElaineM
NETGEAR Community Team
Message 4 of 6
myquest
Aspirant

Re: N600 Model: WNDR3700 short wifi range problem

Even though it's working great for short range? Thanks ElaineM.
Message 5 of 6
ElaineM
NETGEAR Employee Retired

Re: N600 Model: WNDR3700 short wifi range problem

@myquest It is working great, however, it's a shorter range. If that short range is ok with you then keep it.

Based from the troubleshooting steps, you've done all the procedures that should have corrected the signal problem.

Just in additional reference to it, you may want to see this article too.

ElaineM
NETGEAR Community Team
Message 6 of 6
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