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N600 Port Question

AML49
Aspirant

N600 Port Question

Please excuse my ignorance as I ask for help regarding my new Netgear N600 router. I have 4 ports, but only 1 is lit. Is that normal?

 

Model: WNDR3400v3|N600 Wireless Dual Band Router
Message 1 of 8

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antinode
Guru

Re: N600 Port Question

> I have 3 ethernet cables plugged into the router.
> 1 From Blu Ray Player
> 1 From Computer

 

   If those devices are powered on, and the cables are good, then the
corresponding LAN port-status LED indicators should be lit (as described
in the User Manual).  For an unconnected LAN port, the corresponding LAN
port-status LED indicator should be dark (as described in the User
Manual).

 

> 1 From Cable Modem

 

   A modem should be connected to the router's WAN/Internet port.  The
corresponding LED indicator for that is different (as described in the
User Manual).

 

> [...] Get the User Manual. Read. Look for the LED and button
> descriptions.

 

   Did you?

View solution in original post

Message 4 of 8

All Replies
antinode
Guru

Re: N600 Port Question

> Model: WNDR3400v3|N600 Wireless Dual Band Router

 

   Is that accurate?  "N600" is a speed, not a model number.  Look at
the product label.

 

> Please excuse my ignorance [...]

 

   Please fetch (and consult) a copy of the User Manual for your device.
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual.  Read.  Look for the
LED and button descriptions.

 

> I have 4 ports, but only 1 is lit. [...]

 

   Four _LAN_ ports?  To what are they connected?

 

> [...] Is that normal?

 

   It depends.

Message 2 of 8
AML49
Aspirant

Re: N600 Port Question

Thank you for your reply. I originally put the model number in the headings of the message. It is WNDR3400-V3

 

I have 3 ethernet cables plugged into the router. 

1 From Blu Ray Player

1 From Computer

1 From Cable Modem

My main question is that only Port 1 on the face of the router is lit. Should all ports be lit?

 

 

Model: WNDR3400v3|N600 Wireless Dual Band Router
Message 3 of 8
antinode
Guru

Re: N600 Port Question

> I have 3 ethernet cables plugged into the router.
> 1 From Blu Ray Player
> 1 From Computer

 

   If those devices are powered on, and the cables are good, then the
corresponding LAN port-status LED indicators should be lit (as described
in the User Manual).  For an unconnected LAN port, the corresponding LAN
port-status LED indicator should be dark (as described in the User
Manual).

 

> 1 From Cable Modem

 

   A modem should be connected to the router's WAN/Internet port.  The
corresponding LED indicator for that is different (as described in the
User Manual).

 

> [...] Get the User Manual. Read. Look for the LED and button
> descriptions.

 

   Did you?

View solution in original post

Message 4 of 8
AML49
Aspirant

Re: N600 Port Question

Yes, I previously downloaded the manual and have searched through it. I then turned to this community for help. Sorry, but I still do not know how to correct the error of the corresponding port lights not lighting.

Thank you for your help

 

 

 

Model: WNDR3400v3|N600 Wireless Dual Band Router
Message 5 of 8
antinode
Guru

Re: N600 Port Question

> [...] I previously downloaded the manual and have searched through it.
> [...]

 

   Did you find the "Troubleshooting" section?

 

> [...] I still do not know how to correct the error of the
> corresponding port lights not lighting. [...]

 

   I still don't know what the actual problem is.  What, exactly,
doesn't work?  If your devices can access the Internet as expected, but
the LED indicators disagree, then you could have a hardware problem
(dead lights).  Are there any features on a problem device (hardware
(lights) or software) which would indicate the state of its Ethernet
connection?  Do they agree with the router's port-status LEDs?

 

   If you move the cables, does the problem follow the cables?  A little
logic can go a long way when dealing with such problems.


   For a quick cable test, connect each end to a LAN Ethernet port on
the router, and observe the relevant port-status LED indicators.  For a
good cable, both port-status LEDs should indicate a maximum-speed
connection.  (And they should agree.)

 

   For the WAN/Internet port, I'd expect your (unspecified) "Cable
Modem" to have some kind of indicator which might indicate the status of
its connection to the router.

 

> I have 3 ethernet cables plugged into the router.
> 1 From Blu Ray Player
> 1 From Computer
> 1 From Cable Modem
> My main question is that only Port 1 on the face of the router is lit.
> [...]

 

   Now my curiosity is up.  Which device is connected to "Port 1"?  What
is "Computer"?

Message 6 of 8
AML49
Aspirant

Re: N600 Port Question

I can't thank you enough for all of your help.

 

My problem has been resolved!

Message 7 of 8
antinode
Guru

Re: N600 Port Question

> I can't thank you enough for all of your help.

 

   You might, for the benefit of any future reader, reveal what the
solution was.

Message 8 of 8
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