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Re: N600 cannot connect to wifi devices

jayinva
Aspirant

N600 cannot connect to wifi devices

firmware V1.0.1.8

 

my cell is unable to connect to the internet via wifi.  my cell searches for a signal by showing "Connecting", but never connects and says either "authentication error occurred" or asks me to enter my password, which i do, and it doesn't connect.  this just started a few days ago.  and of course i cannot connect to my Roku as well.  

 

 

any help is greatly appreciated!

 

J

 

 

Message 1 of 8

Accepted Solutions
jayinva
Aspirant

Re: N600 cannot connect to wifi devices

WNDR3400V3

 

IT WORKED!!!  the factory reset did the trick!

 

Thanks to michaelkenward and ElaineM!!!

 

J

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Message 7 of 8

All Replies

Re: N600 cannot connect to wifi devices

Which modem/router is this?

 

N600 is not a model number. It is a wifi standard. Many companies make N600 devices. Netgear alone has dozens of modems, routers and wifi widgets that are N600.

 

Can you see the SSID? Have you configured the wifi security?

 

If this just started, have you rebooted the device?

Message 2 of 8
jayinva
Aspirant

Re: N600 cannot connect to wifi devices

I have a Netgear WNDR3400v3    firmware V1.0.1.8

 

Yes, I can see the SSID

When i bought the router in Dec 2013, i read up on how to configure the security settings and set them accordingly and have not changed them since.

 

The security option i chose is:  WPA2-PSK 

 

Yes i have rebooted the router several times 

 

 

Thanks in advance for your help!!

J

Message 3 of 8

Re: N600 cannot connect to wifi devices

Your firmware is up to date.

 

If it is just your phone that cannot connect, maybe you should investigate that as the source of the problem. As the saying goes, it takes two to tango.

 

Tell the phone to forget past connections to your WNDR3400v3  and start from scratch.

 

The manual for your router is here:

 

>>> WNDR3400v3 | Product | Support | NETGEAR <<<

 

If nothing else works you could reset the router to its factory settings. You could make the process easier by saving its settings and restoring them after the reset.

 

Good luck.

Message 4 of 8
jayinva
Aspirant

Re: N600 cannot connect to wifi devices

netgear WNDR3400v3

 

3 devices will not connect, 2 cells and a Roku

 

I tried about everything under the sun and about ready to purchase a new one, beacuse I don't have much hair left.

 

does this mean anything to you...

 

somewhere i read to try and connect by using no security, an "open" connection.  well i tried this(very briefly) and it worked, i was able to connect via wifi on my cell.  does this mean the router is ok, but the security settings need adjustment, and if so how should i do that?  what do you think i should do?

 

thanks

J

 

 

Message 5 of 8
ElaineM
NETGEAR Employee Retired

Re: N600 cannot connect to wifi devices

@jayinva The router seems to be working, try to factory reset it and then reconfigure the settings. 

Message 6 of 8
jayinva
Aspirant

Re: N600 cannot connect to wifi devices

WNDR3400V3

 

IT WORKED!!!  the factory reset did the trick!

 

Thanks to michaelkenward and ElaineM!!!

 

J

Message 7 of 8
ElaineM
NETGEAR Employee Retired

Re: N600 cannot connect to wifi devices

That's great!

You're very welcome. 

Message 8 of 8
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