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Netgear N300 router reset changed it's default network SSID and password by itself?

Caryberry
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Netgear N300 router reset changed it's default network SSID and password by itself?

Hello, last night my internet got disconnected for some unknown reason. I powered off my modem and router, then powered them back on, and still had no internet connection. So then I pushed the factory reset on the router, and netgear genie popped up. It changed my default SSID and password to something totally different. It used to be NETGEAR92, now it's NETGEAR44 with a different password. This has never happened before when I reset the router. I can connect to the internet with ethernet cable on my computer but wireless does not work. My android phone does not detect this new network in the list of available connections. I tried changing the SSID and password back to the original default names manually, but my phone and other devices still don't see the network! What can I do to fix this?

Model: WNR2000|Wireless-N Router
Message 1 of 3
antinode
Guru

Re: Netgear N300 router reset changed it's default network SSID and password by itself?

> [...] So then I pushed the factory reset on the router, and netgear
> genie popped up.

   What, exactly, "popped up" where, exactly?  Web browser?  (URL?)
Some "Genie" app or other on some device or other?

   Which "netgear genie"?  (Ever helpful, Netgear uses the name "Genie"
for more than one thing.  Netgear routers have a web-browser interface
called "Genie", and Netgear offers application programs for various
computers/pads/phones, which are also called "Genie".)

> It changed my default SSID and password to something totally different.
> It used to be NETGEAR92, now it's NETGEAR44 with a different password.

   Are you sure that you're talking to your own router, and not to some
neighbor's router?

> [...] I tried changing the SSID and password back to the original
> default names manually, [...]

   How, exactly?

   I'd try another reset, and, if that fails, then provide a clearer
description of what you're doing, and what happens when you do it.  As
usual, showing actual actions with their actual results (error messages,
LED indicators, ...) can be more helpful than vague descriptions or
interpretations.

> Model: WNR2000|Wireless-N Router

   Firmware version?

Message 2 of 3
wcalifas831
Prodigy

Re: Netgear N300 router reset changed it's default network SSID and password by itself?

Routers nowadays have a defaulty SSID and wifi password that come from the factory. If you change the SSID and wifi password to something else and then you do that type of reset it will go back to the default factory SSID and wifi password.

Message 3 of 3
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