Reply

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

jlewter
Guide

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

the 37av thing has been hashed out quite a bit... Just look on the forum some!...

Your v2 (3700) needs a firmware fix, right now it's pants..
Message 251 of 572
topshelf
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

The Router Manager says it is a WNDR3700 in the header. Under status, it says the following:

Hardware Version WNDR3700v2
Firmware Version V1.0.0.6

jlewter - what did you mean by "Your v2 (3700) needs a firmware fix, right now it's pants.." There are no newer version os the v2 firmware and this will not take the "1.0.7.98" version.
Message 252 of 572
mastershake
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

topshelf wrote:
Can someone confirm that they have an ACTUAL WNDR37AV-100NAS unit. It appears so, but NETGEAR just told me they don't exist.

I am a recipient of a supposed NEW WNDR37AV-100NAS -- BUT guess what.... it is not. It is actually a repackaged WNDR3700v2. My box says it is a WNDR37AV-100NAS with a listed serial number that matches the unit inside, except the unit inside says it is a WNDR3700v2. The Router Manager software also says it is a WNDR3700v2 at v1.0.0.6. It also has all of the defects that others have complained about. One of the defects is that my LG Blu Ray player will not get a DHCP address from it.

What is weird is that this posted firmware fix says it will fix my LG Blu Ray problem along with many other known issues. But that firmware will not work with my unit! NETGEAR told me that the WNDR37AV is actually not out yet and they went ahead and shipped these older models anyway in new boxes. Huh?! Clearly you all have installed this new firmware. How is that possible if they haven't shipped as NETGEAR said? Are these supposed 37AV's really out there? Do tell!!?


the info you were given is 100% FALSE, there will BE NO real 37av. its a SIMPLY A 3700 INSIDE the box it could now be a v1 or a v2 its a shot in the dark at this time. until you open the box and look at the bottom of the router you wil not be able to tell. there is NO SUCH thing as a 37av its just the box,

please go back and read through this thread for anyone with this question. they simply changed the box to market it to a different crowd i SELL them trust me on this
Systems repair, network specialist and Netgear reseller / beta tester.



"Some days your the windshield. Some days your the bug"



Frylock: You know what tonight is?

Carl: Yeah the night I'm downloading porn at 14 kilobytes a second!

Carl: Ha! I'm just kidding. I got a netgear 4000 back here.
Message 253 of 572
Devor
Luminary

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

topshelf wrote:
The Router Manager says it is a WNDR3700 in the header. Under status, it says the following:

Hardware Version WNDR3700v2
Firmware Version V1.0.0.6

Which confirms that you have a v2 router.

topshelf wrote:
jlewter - what did you mean by "Your v2 (3700) needs a firmware fix, right now it's pants.."


Click HERE, first definition. Now read the sentence again.

topshelf wrote:
There are no newer version o the v2 firmware and this will not take the "1.0.7.98" version.


Which explains why the v2 router is pants. Smiley Happy
_____
WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234
Message 254 of 572
aahlborg
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

aahlborg wrote:
Tried again, this time using IPv6 through 6to4 tunnel. The router does not crash anymore.

So, new question: Has anyone got any problems with IPv6 Pass through? Mine crashes every 20 minutes whenever I use Pass through. Please try it even if your ISP does not handle IPv6, just to see if it crashes.

I tried activating IPv6 Pass through without the router connected to the internet and it didn't crash. However, 20 minutes after I reconnected the internet cable it crashed again. Haven't been able to test with IPv6 Pass through active on an IPv4-only connection since I don't have IPv4-only.

Has anyone else used IPv6 Pass through?
Message 255 of 572
Retired_Member
Not applicable

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

Mars Mug wrote:
If your STB also has an Ethernet port you could use something like this;

http://www.buffalo-technology.com/products/wireless/wireless-n-nfiniti-dual-band/wlae-ag300n-airstat...

Several manufacturers make similar devices.


Bingo.

I have 2 or 3 different little routers that I've converted to bridges over the years and they work great.
Message 256 of 572
Retired_Member
Not applicable

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

jlewter wrote:
I think he's talking about the fact that ath0/ath1 interfaces are 2290 bytes MTU.


No, I think he's talking about the fact that the wired interfaces now have an MTU of 1500.

Otherwise stable firmware but anyone else noticed that jumbo frame "support" has vanished. Just WLAN interfaces inside the router has MTU more than 1500. Or am I missing something?

jetspeedz wrote:
WAN should not be set to more then 1500 b/c of the ISP hardware

Now the LAN MTU is suportable up to 9k but you can not change this value. Hope that clears things up


I'm hoping the OP will respond because I think he's saying this is no longer the case.

Jumbo frame size has never been a configurable setting but originally the switch ports would pass 9K jumbo frames. It seems to me he's saying that the MTU on the wired side is now 1500.
Message 257 of 572
topshelf
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

Thanks for that education! So, essentially the v2 is still awaiting a patch and this current posted fix is for a different version of the hardware. Since I am still within the return window, do you or others think I should bail on this?
Message 258 of 572
NickHack
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

Hi@ll,
i have updated my WDNR3700 v1 with firmware 1.0.7.98, but i have a problem with this firmware, the internet disconnected all 30-60 minutes, i see it on the networkmonitor - "no internet connection available". I have soft-reset and hard-reset the router (settings), what can i do to solve the problem? It is the same problem i had with the firmware before (the bug-firmware 1.0.6.98 or 1.0.6.68!? i do not remember) the disconnects lasted 5-15 minutes.

best regards

NickHack
Message 259 of 572
jetspeedz
Luminary

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

htismaqe wrote:
No, I think he's talking about the fact that the wired interfaces now have an MTU of 1500.

Otherwise stable firmware but anyone else noticed that jumbo frame "support" has vanished. Just WLAN interfaces inside the router has MTU more than 1500. Or am I missing something?



I'm hoping the OP will respond because I think he's saying this is no longer the case.

Jumbo frame size has never been a configurable setting but originally the switch ports would pass 9K jumbo frames. It seems to me he's saying that the MTU on the wired side is now 1500.


I doubt the removed jumbo frame support both V1 and V2 use the Realtek RTL8366SR chip which supports jumbo frames up to 9k
Message 260 of 572
s106660
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

I mean passing jumbo frames. There was no configuration option in the earlier firmwares either.
Message 261 of 572
s106660
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

s106660 wrote:
I mean passing jumbo frames. There was no configuration option in the earlier firmwares either.


This is ifconfig output on my router:
br0 Link encap:Ethernet HWaddr E0:91:F5:A6:58Smiley Very Happy8
inet addr: Bcast: Mask:
inet6 addr: /64 Scope:Global
inet6 addr: fe80::e291:f5ff:fea6:58d8/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:39145815 errors:0 dropped:0 overruns:0 frame:0
TX packets:39840806 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:3915082254 (3.6 GiB) TX bytes:1448431008 (1.3 GiB)

eth0 Link encap:Ethernet HWaddr E0:91:F5:A6:58Smiley Very Happy8
inet6 addr: fe80::e291:f5ff:fea6:58d8/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:92725571 errors:0 dropped:0 overruns:0 frame:0
TX packets:71555168 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1290624926 (1.2 GiB) TX bytes:970784229 (925.8 MiB)

eth1 Link encap:Ethernet HWaddr E0:91:F5:A6:58Smiley Very Happy9
inet addr: Bcast: Mask:
inet6 addr: fe80::e291:f5ff:fea6:58d9/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:40534103 errors:0 dropped:0 overruns:0 frame:0
TX packets:38609464 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1522884896 (1.4 GiB) TX bytes:55064974 (52.5 MiB)

No 9k available just 1500.
Message 262 of 572
mastershake
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

NickHack wrote:
Hi@ll,
i have updated my WDNR3700 v1 with firmware 1.0.7.98, but i have a problem with this firmware, the internet disconnected all 30-60 minutes, i see it on the networkmonitor - "no internet connection available". I have soft-reset and hard-reset the router (settings), what can i do to solve the problem? It is the same problem i had with the firmware before (the bug-firmware 1.0.6.98 or 1.0.6.68!? i do not remember) the disconnects lasted 5-15 minutes.

best regards

NickHack


go into the interface and first use the erase command in the backup setting area. then reboot the router reflash the 7.98 after this.

then does this happen with all machines? or just one? you may need to use the reserve feature. but im not sure if you mean it randomly disconnects or when you first try to connect??
Systems repair, network specialist and Netgear reseller / beta tester.



"Some days your the windshield. Some days your the bug"



Frylock: You know what tonight is?

Carl: Yeah the night I'm downloading porn at 14 kilobytes a second!

Carl: Ha! I'm just kidding. I got a netgear 4000 back here.
Message 263 of 572
jetspeedz
Luminary

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

s106660 wrote:
This is ifconfig output on my router:

No 9k available just 1500.



Do you have a device on the other end that is set to 9K?
Message 264 of 572
crad
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

Preparing to upgrade to latest firmware. Am I correct from what I read here that the current accepted procedure,other than the 30-30-30 deal, is to download the firmware and save on my system then go to Backup Settings and hit the Erase button. Then install the firmware. Should I reboot the router after the Erase and then install firmware?
Message 265 of 572
Devor
Luminary

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

topshelf wrote:
Thanks for that education! So, essentially the v2 is still awaiting a patch and this current posted fix is for a different version of the hardware.


Correct.

topshelf wrote:
Since I am still within the return window, do you or others think I should bail on this?


Obviously, we all have to make the decision that's best for us. Mastershake has mentioned that a update for the v2 router is forthcoming. How long before the release is anyone's guess. I would presume that Netgear is fully aware by now the level of dissatisfaction with the v2 firmware and if I was them, a new firmware release would be put on a fast-track.

Personally, IF, I owned a v2 right now, I would make it my mission in life to take apart every box at Best Buy or similar store, looking for the remaining stock of the v1 router. That's what I would do.
_____
WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234
Message 266 of 572
NatRay
Tutor

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

Devor wrote:
Personally, IF, I owned a v2 right now, I would make it my mission in life to take apart every box at Best Buy or similar store, looking for the remaining stock of the v1 router. That's what I would do.


Strongly agree . . . Smiley Wink
Best regards,

Nat Ray MCSE/MCT since 1997

_______________________

Cox Communications > SB6120 DOCSIS 3.0 > WNDR3700v1 (4), WNDR3400v2 (2), WPN824v2 (2), R7000, RT-N66R *AP(s) via Wired Backbone* > Ooma Telo / D-Link DGS-1024D > NeoTV-550 (3) . . .** HPEnvy800 -PHX **

DD-WRT v24-SP2 (12/14/11) std. Build 18007

Optimize your network: Disable IPv6 . . . Post responsibly . . .

‘Quality trumps Quantity’
Message 267 of 572
VonMagnum
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

NickHack wrote:
Hi@ll,
i have updated my WDNR3700 v1 with firmware 1.0.7.98, but i have a problem with this firmware, the internet disconnected all 30-60 minutes, i see it on the networkmonitor - "no internet connection available". I have soft-reset and hard-reset the router (settings), what can i do to solve the problem? It is the same problem i had with the firmware before (the bug-firmware 1.0.6.98 or 1.0.6.68!? i do not remember) the disconnects lasted 5-15 minutes.

best regards

NickHack


Typically when I see something like that it means I need to reset my cable modem to get the DHCP address refreshed.

crad wrote:
Preparing to upgrade to latest firmware. Am I correct from what I read here that the current accepted procedure,other than the 30-30-30 deal, is to download the firmware and save on my system then go to Backup Settings and hit the Erase button. Then install the firmware. Should I reboot the router after the Erase and then install firmware?


I don't know what "current accepted procedure" means. I see a lot of people on here that seem a bit obsessed and/or paranoid about a little firmware update. They will go to a lot of bother to reprogram all their settings and reserved addresses and wipe out everything else "just in case" some kind of "voodoo" (for lack of a better word) hits their box with a curse that prevents it from updating normally from version to version as it should. Smiley Very Happy

I came to that conclusion after I just updated my firmware after a simple reboot of the router and everything works 100% FINE here now. All my problems 4.68 (traffic meter didn't work, attached device list disappeared constantly; available network shares disappeared from OSX's "shared" list) ALL disappeared and everything (since Saturday) has been 100% the way it should be plus IPv6 works here (well my ISP isn't ready yet so I have to use 6to4 mode, but it works fine). It's possible something will still go wonky, but I've never seen the attached device list work this long without disappearing since moving from the WND3500 to the WNDR3700. All the devices are correct (wired versus wireless) and I have a over a dozen devices on my network at any given time (from airport express and apple tv music/video receivers to multiple network printers and 4 computers plus iOS gadgets).

Really, I planned to just try and see how it went and it went fine. I see no need to screw around with all those settings just for the heck of it. The device was meant to be updated from version to version, not reset to a completely and totally arbitrary firmware version (i.e. any given Apple TV came with the latest firmware at the time but you don't reset it before updating unless there's a problem with the update and which version it comes with is arbitrary by date. I don't see how any router is any different. What does it matter if I go back 3 revisions or all revisions? It still has to load/replace it all with the new version anyway. It's pointless, IMO. I did need to reset the unit before updating as whatever was making those attached devices disappear was also preventing it from updating. A reboot of the router and everything updated great and no more issues so far. Smiley Happy

This feels like the best firmware I've seen from Netgear and this is my 3rd Netgear router. I'll reserve that as a final statement when it's been running for a month+ without any issues, though. The 3500 was temperamental only over lengths of time (i.e. usually needed reset for wireless every 2-5 weeks).
Message 268 of 572
Icepick
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

Why is that ? Is there really so few chances to see Netgear release a working firmware for its product ? I'm in the very same case, waiting for a v2 firmware update, mainly because connection drops every 5 to 10 minutes.

One thing is for sure... if there is not a new firmware for v2 pretty soon, and by that I mean within the next week (because I keep reading that it will come "soon" for weeks), I will do my best to get a refund from my reseller (although I'm pretty much sure they won't agree)... and I think I will have to discouraging anyone I know from buying any Netgear product in the future.
Message 269 of 572
Mars Mug
Virtuoso

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

VonMagnum wrote:
I came to that conclusion after I just updated my firmware after a simple reboot of the router and everything works 100% FINE here now.


Spend several years on the forum, read hundreds of posts where people have had problems after a firmware upgrade without a factory reset, and read the firmware notes that suggest writing down settings ‘just in case’ and you might come to the conclusion that sometimes, but not always, a factory reset after an upgrade can be necessary. It’s not voodoo, there are logical reasons why settings from a previous version of firmware might not be fully compatible with the new firmware. If you get lucky and don’t have to re-enter settings then great, but it doesn't always go that smoothly.
Message 270 of 572
jlewter
Guide

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

htismaqe wrote:
No, I think he's talking about the fact that the wired interfaces now have an MTU of 1500.

Otherwise stable firmware but anyone else noticed that jumbo frame "support" has vanished. Just WLAN interfaces inside the router has MTU more than 1500. Or am I missing something?



I'm hoping the OP will respond because I think he's saying this is no longer the case.

Jumbo frame size has never been a configurable setting but originally the switch ports would pass 9K jumbo frames. It seems to me he's saying that the MTU on the wired side is now 1500.


Yea, Looking at it again I can see your right, He's just saying that the lan interface is set to 1500..
I think that restriction only comes in play if traffic is passing over a bridge attached to the interface, or if the interface is the endpoint tho right?..
So all local lan traffic (ports 2 and 4 for instance) wouldnt be limited as long as traffic isnt stopping.
Message 271 of 572
NickHack
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

mastershake wrote:
go into the interface and first use the erase command in the backup setting area. then reboot the router reflash the 7.98 after this.

then does this happen with all machines? or just one? you may need to use the reserve feature. but im not sure if you mean it randomly disconnects or when you first try to connect??


Thank you for your help. I have erase my settings in the interface, reboot my router and reflash the 7.98 but the problem is still present.

This happens with all machines (like 4 computers, xbox, ps3, iphone and so on) wired or wirelss. Only my internet connection dropped randomly (10-120 minutes). The network connection works great (LAN).

best regards

NickHack
Message 272 of 572
KreepLX
Tutor

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

I found the solution to all the firmware problems with the WNDR3700V1. I just put 1.0.4.31 back on and all my problems went away. No more lockups, slow page loading, streaming errors, or anything. I don't use the USB port or traffic meter and it works just like it did when I first got it... problem free. MAybe I will look into other firmware versions when IPV6 is in full force.
Message 273 of 572
VonMagnum
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

Mars Mug wrote:
Spend several years on the forum, read hundreds of posts where people have had problems after a firmware upgrade without a factory reset, and read the firmware notes that suggest writing down settings ‘just in case’ and you might come to the conclusion that sometimes, but not always, a factory reset after an upgrade can be necessary.


And all I'm saying is that it doesn't hurt to try a normal upgrade first rather than go to a lot of work that quite probably isn't necessary. By voodoo, I mean people are doing this like some kind of ritual on here regardless of whether it needs it in a given case or not. My unit wouldn't update at first, but I didn't need to erase the current settings and restore the original firmware to fix it. I just need to reboot the router first and then update it. But I'm guessing many would immediately assume it's time to do the 30/30/30 routine just because it failed initially and then when it worked (because the unit gets reset in the process) they'll assume that fixed it when it just needed a reboot.
Message 274 of 572
mastershake
Aspirant

Re: New Firmware Posted: WNDR3700/WNDR37AV Firmware Version 1.0.7.98

NickHack wrote:
Thank you for your help. I have erase my settings in the interface, reboot my router and reflash the 7.98 but the problem is still present.

This happens with all machines (like 4 computers, xbox, ps3, iphone and so on) wired or wirelss. Only my internet connection dropped randomly (10-120 minutes). The network connection works great (LAN).

best regards

NickHack


who is your internet provider?

also try to use ONE device only connected and see if you still have the dropouts. in some cases i have seen one certain device or wireless card causing this to happen over the whole wireless network.. maybe if you can post up more info we can go further start a new thread with a lot more added info.
Systems repair, network specialist and Netgear reseller / beta tester.



"Some days your the windshield. Some days your the bug"



Frylock: You know what tonight is?

Carl: Yeah the night I'm downloading porn at 14 kilobytes a second!

Carl: Ha! I'm just kidding. I got a netgear 4000 back here.
Message 275 of 572
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