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New PC with Windows 10 won't let me open WNA300 router

rosebud505
Aspirant

New PC with Windows 10 won't let me open WNA300 router

I bought a new PC with Windows 10 and it won't let me open the Netgear WNA3100 router. The router installed just fine, but the troubleshooter shows it is incompatible with my new computer. It worked fine with Windows 7. Please help!

Model: WNA3100M|N300 Wireless Mini USB Adapter
Message 1 of 2
antinode
Guru

Re: New PC with Windows 10 won't let me open WNA300 router

> [...] it won't let me open the Netgear WNA3100 router. [...]

 

> Model: WNA3100M|N300 Wireless Mini USB Adapter

 

   What's the actual model number?  Note, too, that "Adapter" and
"router" are spelled differently for a reason.  And there's an
appropriate forum for such an adapter (where you might find/get better
information sooner):

 

      https://community.netgear.com/t5/x/bd-p/home-wifi-adapters

 

   "won't let me" is not a useful problem description.  It does not say
what you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

> [...] the troubleshooter shows it is incompatible with my new
> computer. [...]


   Which "the troubleshooter" showed _what_, exactly?  Did anything
actually say "incompatible with [your] new computer"?  See "not a useful
problem description [...]", above.

 

   Visit http://netgear.com/support , put in your actual model number,
and look for Documentation.  Get the User Manual (et al.).  Read.

While you're there, look under Downloads, and see if you find
anything useful for your model.  For the WNA3100, for example, I see a
kit which explicitly mentions "(Supports Win10)".

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