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New WNDR4000 - reboots under load/at random?

qev
Aspirant
Aspirant

New WNDR4000 - reboots under load/at random?

Just installed a brand new WNDR4000, updated the firmware to version
V1.0.0.90_9.1.79. It appears that, under any sort of load (or just when it feels like it), the device is rebooting itself. Charmingly, this also entirely wipes out the logs, so no help there.

Thoughts? Suggestions? Smiley Happy
Message 1 of 10
qev
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Re: New WNDR4000 - reboots under load/at random?

Mischief managed; just re-flashed and re-reset and it seems to have settled down. Smiley Happy
Message 2 of 10
Retired_Member
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Re: New WNDR4000 - reboots under load/at random?

That was a real firmware bug with .66 I've been using .90 since last year and seems to work well.
Message 3 of 10
qev
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Re: New WNDR4000 - reboots under load/at random?

Oh, I spoke too soon. It's still doing it, only much less frequently now; still clears the entire log (and the time sync) when it happens, too. Argh.
Message 4 of 10
Retired_Member
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Re: New WNDR4000 - reboots under load/at random?

I use .90 and it is working fine. One thing to watch for is never use a saved config file.
Message 5 of 10
qev
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Aspirant

Re: New WNDR4000 - reboots under load/at random?

Yeah, I made sure to flash and do a full reset, then reconfigured from scratch (our network is pretty straightforward Smiley Tongue).
Message 6 of 10
qev
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Re: New WNDR4000 - reboots under load/at random?

Any other suggestions? Still bein' weird and resetting...
Message 7 of 10
Retired_Member
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Re: New WNDR4000 - reboots under load/at random?

Verify your AC Adapter is working correctly. Should be 12VDC. You could also turn off both wifi radios and see if it stays up and maybe the logs might show something and then what, it's still broke. Replace it they're cheap these days. If in warranty it will take several days for a replacement.
Message 8 of 10
qev
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Aspirant

Re: New WNDR4000 - reboots under load/at random?

searay wrote:
Verify your AC Adapter is working correctly. Should be 12VDC. You could also turn off both wifi radios and see if it stays up and maybe the logs might show something and then what, it's still broke.

Replace it they're cheap these days. If in warranty it will take several days for a replacement.


That was always the weird thing, it nukes the logs each time it happens. Smiley Tongue

Ah well I'll give it a shot and see how it goes. Thanks. Smiley Happy
Message 9 of 10
Retired_Member
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Re: New WNDR4000 - reboots under load/at random?

Take it back return it. It's new and it should not be rebooting itself.
Message 10 of 10
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