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Hoffa2020's avatar
Hoffa2020
Tutor
Jul 20, 2021

Nighthawk AC2300 - WiFi connected but no internet

Everything worked great for a year, then WiFi stopped working. The signal shows as connected on each device, but no internet. All Ethernet connected devices, TV, IMAC, etc still work no problem so I know its not the internet. But no WiFi internet. Once I reboot the router everything works again. Today we had to reboot 4 times. Any suggestions? Sounds like maybe a setting or something. But I have no idea.

 

Thanks for the help

 

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 20, 2021

    Let's start with the usual questions.

     

    What firmware version do you have on the device?

    A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

    It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

    The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

    What does this bit mean?

     

    Hoffa2020 wrote:

    .... WiFi stopped working. The signal shows as connected on each device, but no internet.

     

    You cannot see the wifi? 

     

    What happens when you try to connect a new device to the wifi?

     

    Is the wifi LED on the router showing?

     

    Have you tried to get the wifi clients to forget the connection and set it up afresh?