Reply

No data transfer through WiFi

hillbillydew
Aspirant

No data transfer through WiFi

Since installing a new Netgear 7550 modem/router from AT&T, I have been having trouble with the WiFi on my Verizon Razr. I can connect to the network and browse just fine for a while, but eventually the WiFi indicator changes from blue to grey and no apps will load data. This includes not being able to load webpages. I also notice that once the icon goes grey, only the upward pointing triangle within the WiFi indicator comes on. Of course restarting the phone or rebooting the router restores the connection for a time, but eventually it drops again. Once the icon turns grey I get the following from the settings menu on the phone:

Status
Connected

Signal strength
Excellent

Link speed
72Mbps

Secruity
WPA/WPA2 PSK

IP address
192.168.1.xxx (the last three numbers never seem to change)


Any suggestions on what settings I should have on the modem/router and/or phone so that I can keep the connection active?
Message 1 of 4
jmizoguchi
Virtuoso

Re: No data transfer through WiFi

issues are from phone goes standby when not used.
VPN Case Study

VPNCASESTUDY.COM

"Our Second To None VPN Related Setup Case Study[/COLOR][/URL]

"One Stop Solution To Your Netgear VPN Connectivity"

*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]





June Mizoguchi-
Message 2 of 4
hillbillydew
Aspirant

Re: No data transfer through WiFi

But shouldn't it reconnect when it "wakes up"? Also, my wife's phone doesn't seem to have this problem.
Message 3 of 4
jmizoguchi
Virtuoso

Re: No data transfer through WiFi

it's related to power polling issues.

As an example
http://www.intel.com/support/wireless/wlan/sb/cs-006205.htm

It defines the what issues sometime happens. Although it is for PC wifi information it may help you understand some of the symptom you may relates to
VPN Case Study

VPNCASESTUDY.COM

"Our Second To None VPN Related Setup Case Study[/COLOR][/URL]

"One Stop Solution To Your Netgear VPN Connectivity"

*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]





June Mizoguchi-
Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 5347 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E