Reply

No internet on Netgear router

dev_sb
Aspirant

No internet on Netgear router

I have N300, JWNR2000v2 router. I want to know whether modem is also required along with this router to connect to the internet? When I am connecting my ISP internet (ethernet) cable to my laptop, I am getting internet but when I am connecting ethernet cable directly to the router, I am not getting internet connection even though I am getting router signals. I want to know whether JWNR2000v2 is sufficient to connect to the internet or modem is also required?

Model: JWNR2000v2|Wireless- N 300 Router
Message 1 of 5
antinode
Guru

Re: No internet on Netgear router

> [...] I want to know whether modem is also required along with this
> router to connect to the internet? When I am connecting my ISP [...]

   What, exactly, is your "modem"?  Who is your "my ISP"?

> [...] When I am connecting my ISP internet (ethernet) cable to my
> laptop, I am getting internet [...]

   Does that mean: when you connect an Ethernet cable from your
(unspecified) _modem_ to your (unspecified) laptop?

> [...] when I am connecting ethernet cable directly to the router,

   From your (unspecified) laptop to the router?

> [...] even though I am getting router signals.

   What, exactly, does that mean?

   As usual, showing actual actions with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

   Have you discussed this problem with your (unspecified) ISP?  Have
you followed the set-up instructions in the JWNR2000v2 User Manual?

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.

Message 2 of 5
wcalifas831
Prodigy

Re: No internet on Netgear router

Did you run the setup utility on the router yet to let it detect your internet connection coming from the modem? If not, that is what you need to do.

Message 3 of 5
dev_sb
Aspirant

Re: No internet on Netgear router

I already ran setup utility but after that also my laptop is showing no internet but connected to the router

Message 4 of 5
dev_sb
Aspirant

Re: No internet on Netgear router

1. I don't have modem, I have only JWNR200v02 router. My ISP is Excitel

2. When I am connecting ethernet cable (it's cable broadband) provided by my ISP to my laptop, I am getting internet signals but when I am conneting ethernet cable to router, I am not getting internet on my laptop even though router is connected to my laptop wirelessly.

3. I am not getting error message. When I am running Netgear gennie, it is also showing there is no internet connection from ethernet cable to the router. 

Message 5 of 5
Discussion stats
  • 4 replies
  • 301 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E