ORBI RBR50 router add second satellite RBS50 satellite

[rsims42]

Hello experts, 

I bought an Orbi RBR50 router plus 1 satellite which is working fine. I then bought an additional RBS50 satellite from Amazon to add to the system. It worked fine for a year but has now stopped being recognised by the router. The original satellite continues to work fine.

I've tried many times to sync it back to the router but keep getting the magenta light ring indicating failure although I do occasionally get the blue light of success for a minute before it turns magenta.

The new satellite does have a different SSID printed on the bottom of it but the fact that it worked for a year makes me think that's not an issue.

Any ideas about how to sync it back to the router?

Thanks in advance all you clever people.

Russell

[michaelkenward]

---

@rsims42 wrote:

I've tried many times to sync it back to the router but keep getting the magenta light ring indicating failure although I do occasionally get the blue light of success for a minute before it turns magenta.

---

Reset the second satellite and set up from scratch?

You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

Orbi - NETGEAR Communities

[rsims42]

Thanks Michael, 

Sorry, a newbie! I'll repost where you have kindly suggested. I've tried a reset but sadly didn't seem to make any difference.

Thanks for your help, it's appreciated.

Russell