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Parental Control Doesn't Work now

michellec
Aspirant

Parental Control Doesn't Work now

I went to the trouble of setting up the parental control which worked for a few days and gave me NO WARNING it was not working as the control panel said that it was set high. ANY site could be accessed and I'm furious. You should NEVER muck around with this stuff given the damage that can be done to children. DGND3700. Not happy. Fix the parental controls. Support this modem.
Answer your customers regarding children's security as a matter of priority. Get the genie to support this modem to give a simple access panel.
Basically..be the modem that is advertised all over the specs/box.
Message 1 of 3
jmizoguchi
Virtuoso

Re: Parental Control Doesn't Work now

contact suppor via my.netgear.com and ask if the is firmware bug issues and/or need updated firmware to fix or if there is beta firmware that support can give you one
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Message 2 of 3
michellec
Aspirant

Re: Parental Control Doesn't Work now

I have contacted support and am waiting. In the mean time I found
there was access the worst way Smiley Sad Think they'll be referring me to their legal department.
Message 3 of 3
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