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Aspirant

Pinter Issue

My wireless printer requires a 2.4Ghz connection only.  How do I turn off the 5Ghz mode?

Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 1 of 5
Guru

Re: Pinter Issue

> My wireless printer requires a 2.4Ghz connection only.  How do I turn
> off the 5Ghz mode?

   Why would you want to?  I can't drive on this four-lane road because
my car uses only one lane?

   If there is some actual problem which you are trying to solve, then
you might want to reveal what "My wireless printer" is, what you're
doing, and what happens when you do it.

Message 2 of 5
Aspirant

Re: Pinter Issue

The printer is an HP P1102W.  Hp printer troubleshooting website states the following:  "If you have a dual band router, make sure it is set to the 2.4 GHz band. If your router is set to the 5 GHz band, the printer cannot connect to the network."  

Message 3 of 5
Guru

Re: Pinter Issue

> [...] Hp printer troubleshooting website [...]

   Thanks for the link.

   Is there some actual problem with the printer?

> [...] states the following: [...]

> [...] "If you have a dual band router, make sure it is set to the 2.4
> GHz band. If your router is set to the 5 GHz band, the printer cannot
> connect to the network."

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for "Specify Basic
WiFi Settings".

      You can specify the settings for the 2.4 GHz band and for the 5
      GHz band.

Do you see anything which suggests that your R6220 (with its unspecified
firmware version) can use only one radio band at a time?

   Look for "Enable or Disable the Wireless Radios" in the User Manual.
Is the 2.4GHz radio enabled?  Can the printer detect and/or connect to
it?

   If the printer can't use the 5GHz radio, then I wouldn't worry about
it.  Clearly, the printer won't notice whether it's on or off.  Other
devices, however, might benefit from using the 5GHz radio, so, I'd leave
it enabled.

>    If there is some actual problem which you are trying to solve, then
> you might want to reveal what "My wireless printer" is, what you're
> doing, and what happens when you do it.

   We've now identified the printer, but the other mysteries remain.

Message 4 of 5

Re: Pinter Issue

Many wifi printers come with a utility that you run on your PC to get the printer to talk to the wifi.

 

This should guide you through the process without you having to worry about wifi bands. If the printer can't see 5GHz, it will not try to connect to it. Turning off 5GHz is an unnecessary waste of time that will prevent other kit from using faster wifi.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 5 of 5
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