Product Model:R6120 throughput issues

[LonePalm]

I recently upgraded my ISP service to 300Mbps but can't get over 100Mbps.

My NIC is brand new (installed today) and is configured for 1Gbps.

When I plug the cable directly from the ISP into my NIC my network & internet settings status shows 1Gbps.

When I run the connection through the router into my NIC my network & internet settings status shows 100Mbps.

Using the fiber speedtest provided by my ISP I can't get over 100Mbps regardless of how the cableing is run.

When the ISP tech plugs in his laptop it comes up with 300Mbps.

I am using Windows 10. All drivers are up to date. All cables are brand new Cat 6 cables.

I have  a MS in Computer Science but this one has me stumped.

Thoughts? Suggestions? Thanks in advance.

Regards,

LonePalm

[LonePalm · Accepted solution]

Thank you for your reply. It would have been better without the snark.

No one can be an expert in everything and everyone misses something in the documentation at times.

FWIW - When I started the Masters program it was Applied Math. They changed it to Computer Science just before I graduated in 1991.

I do have a patent in Electronic Warfare (ECCM).

Take Care and do try to be nicer to people who ask for help.

Regards,

LonePalm

[antinode]

> [...] R6120 [...]

> [...] When I run the connection through the router into my NIC my
> network & internet settings status shows 100Mbps. [...]

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get some.  Read.  For example, in the R6120 Product
Data Sheet:

      o  Five (5) 10/100Mbps (1 WAN and 4 LAN)
         Fast Ethernet ports with auto-sensing
         technology

   Or, in the R6120 User Manual (which is probably wrong):

      LAN   Four RJ-45 ports supporting 10BASE-T
      WAN   One RJ-45 port supporting 10BASE-T

(Multiple other places in that manual say "Fast Ethernet", which is, of
course, not actually _fast_ by modern standards.)

> When the ISP tech plugs in his laptop it comes up with 300Mbps.

   That much _is_ a mystery, if he connected "his laptop" to the R6120.

> I have a MS in Computer Science but this one has me stumped.

   And nowhere in that program they covered reading product
documentation?  Scary.

[LonePalm · Accepted solution]

Thank you for your reply. It would have been better without the snark.

No one can be an expert in everything and everyone misses something in the documentation at times.

FWIW - When I started the Masters program it was Applied Math. They changed it to Computer Science just before I graduated in 1991.

I do have a patent in Electronic Warfare (ECCM).

Take Care and do try to be nicer to people who ask for help.

Regards,

LonePalm

[antinode]

> No one can be an expert in everything and everyone misses something in
> the documentation at times.

   True enough, but there was no sign that you had looked at any of the
documentation, and I am handicapped by an uncontrollable reflex response
whenever I see someone waving his credentials at me (or claiming vast
experience or other expertise), while making an elementary error.

   On the bright side, you've given yourself credit for this "Solution".