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R6100 router only offers 7Mb/s download speed

TheGregorie
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R6100 router only offers 7Mb/s download speed

Hello there,

 

after I bought the R6100 router I have the problem that the download speed is limited to only around 7Mb/s but I get 50Mb/s by my provider and with the old router it's working without any problem.

 

The weird thing is that the problem also appears with LAN connection.

 

Is there any option which limites the speed limit or where is the source of the problem?

 

~Gregor

Message 1 of 4
DexterJB
NETGEAR Moderator

Re: R6100 router only offers 7Mb/s download speed

Hi @TheGregorie,

 

I recommend by passing the router and connecting your computer directly to your Internet Service Provider's modem and check the speed. If the speed stays around 7Mbps straight from the modem, I suggest contacting your ISP to have them check the line. However, if the connection from the modem provides the correct speed, I suggest performing a firmware update.

 

Regards,

 

Dexter

Community Team

Message 2 of 4
marquisd
Aspirant

Re: R6100 router only offers 7Mb/s download speed

I have the same problem.  Did you fix this?  the 2.4ghz only gives me 7mps.  sometimes it even goes down to less than 1mbps.  Rediculous.

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: R6100 router only offers 7Mb/s download speed

Hi @marquisd,

 

1. What is you Internet subscription speed?

2. Does the issue occur on wired devices as well?

3. Does the issue occur on all wireless devices?

4. What is the firmware version of the router?

 

Regards,

 

Dexter

Community Team

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