NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R6100 update to V1.0.1.28 limits Roku Sling and Netflix access
I updated yesterday and now a lot of category options had disappeared from Sling and Netflix. Any help appreciated. Everything changed after I rebooted the wi-fi.
I thank you for your suggestions. I recall what my son has told me for years. Turn EVERYTHING off, unplug power supplies to everything attached to the tv. Hold the power button down 30 seconds while it's unplugged. Turn everything back on.
Works perfect today!
Is everything else working as expected?
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
michaelkenward wrote:
Is everything else working as expected?
Yes
Did you reset the router to factory settings after the firmware flash?
No. Have always just updated, restart and been fine
New firmware sometimes introduces changes that are not compatible with the old configuration.
:(
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
That makes sense.
This is a nuisance because you then have to reconfigure the device all over again.
That is probably simpler than it sounds. Will see if a friend can do that remotely for me.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.Sounds safer to reset to factory. Will try your advice and report back. Thank you so much.